GDS ConsultingTransformation Delivery Senior Consultant (E-Commerce)
GDS ConsultingTransformation Delivery Senior Consultant (E-Commerce)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself and a better working world for all.
EY GDS Business Consulting E-commerce Specialist (Senior Consultant)
Location: Taguig City Metro Manila Philippines
Key Responsibilities:
1. Provide comprehensive support for clients E-Commerce business operations and initiatives.
2. Work in tandem with global cross-functional teams to refine E-Commerce platform operations. Support the integration of new technologies and tools to enhance e-commerce capabilities.
3. Analyze technical and functional tickets to understand requirements and facilitate effective communication between client and Module teams.
4. Take ownership of unique requests related to regional specificities that fall outside the standard tracking framework.
5. Identify and address issues and obstacles faced by the subsidiary client effectively resolving matters of low to medium complexity with the involvement of stakeholders. Possesses the autonomy to escalate situations as necessary.
6. Serve as a performance manager partnering with Regional Offices to assist subsidiary countries in maximizing online sales and meeting performance goals.
7. Conduct regular audits of the website to detect and report any functional problems or bugs collaborating with the technical team to resolve issues.
8. Generate and share regular and irregular reports about issues raised by client.
9. Take the lead in rolling out new features through end-to-end support from clarifying subsidiary requirements to hyper care.
10. Participate in sales strategies and discussions with the Regional Office and subsidiary to drive growth and enhance customer experience.
Qualifications:
At least with Bachelors degree
3 7 years of relevant work experience with E-commerce platform (OBS or non-OBS)
Experience in E-commerce online marketing and client relationship management or project management.
Experience with E-Commerce platform operations is a bonus.
Must have hands-on experience with e-commerce platform - Magento (Experience with AEM ECS or GERP are advantageous)
Familiarity with service/ticket management tools such as Jira or Confluence.
Familiarity with Project management tools
Strong analytical skills with the ability to interpret data and make data-driven decisions.
Excellent communication and interpersonal skills with a talent for building rapport with clients and team members.
Detail-oriented with a proactive approach to problem-solving and process improvement. Willing to work in shifts to support global operations.
Benefits:
Competitive salary and benefits package.
Opportunities for professional growth and development.
Collaborative and inclusive work environment.
Chance to work with a global leader in consulting services and innovative solutions.
What working at EY offers
At EY were dedicated to helping our clients from startups to Fortune 500 companies and the work we do with them is as varied as they are.
You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus we offer:
Support coaching and feedback from some of the most engaging colleagues around
Opportunities to develop new skills and progress your career
The freedom and flexibility to handle your role in a way thats right for you
About EY
As a global leader in assurance tax transaction and consulting services were using the finance products expertise and systems weve developed to build a better working world. That starts with a culture that believes in giving you the training opportunities and creative freedom to make things better. Whenever you join however long you stay the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people well make our ambition to be the best employer by 2020 a reality.
If you can confidently demonstrate that you meet the criteria above please contact us as soon as possible.
Join us as we shape the future with confidence.
Apply now!
EY Building a better working world
EY exists to build a better working world helping to create long-term value for clients people and society and build trust in the capital markets.
Enabled by data and technology diverse EY teams in over 150 countries provide trust through assurance and help clients grow transform and operate.
Working across assurance consulting law strategy tax and transactions EY teams ask better questions to find new answers for the complex issues facing our world today.
Required Experience:
Senior IC
Employment Type
Full Time
