Manager E-Commerce (Marketplace)
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Job Location:
Kuala Lumpur - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Who we are:
GMG is a global well-being company retailing distributing and manufacturing a portfolio of leading international and home-grown brands across sport everyday goods health and beauty properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years GMG is a valued partner of choice for the worlds most successful and respected brands in the well-being sector. Working across the Middle East North Africa and Asia GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports Dropkick Supercare Pharmacy Farm Fresh Klassic and international brands like Nike Columbia Timberland Vans and The North Face.
Responsibilities:
- Develop and execute marketplace strategies to grow sales improve product rankings and enhance brand visibility.
- Manage daily operations on all marketplaces including store setup product listing pricing content and inventory.
- Plan and execute promotional campaigns aligned with the marketing calendar and marketplace mega campaigns.
- Collaborate with internal teams and marketplace account managers to secure campaign slots and boost visibility.
- Ensure product listings are accurate well-optimized with SEO-friendly content and compliant with marketplace standards.
- Coordinate product launches bundle strategies and upselling/cross-selling opportunities.
- Track key performance metrics (sales traffic conversion ROI etc.) and provide actionable insights.
- Monitor competitor activities and pricing trends to remain competitive.
- Ensure timely and accurate order fulfillment stock availability and service recovery for any escalations.
- Collaborate with Customer Service to improve buyer ratings and response time.
- Work closely with the marketing logistics merchandising and finance teams to ensure end-to-end operational excellence.
- Liaise with marketplace platforms for new features insights and partnership opportunities.
In order to succeed in the role you should ideally have:
- Bachelors degree in Business Marketing E-commerce or a related field.
- Minimum 3 years of experience in managing online marketplaces (Shopee Lazada etc.).
- Strong understanding of marketplace algorithms tools and promotional mechanics.
- Data-driven with proficiency in Excel and familiarity with analytics tools.
- Excellent communication and project management skills.
- Able to work independently in a fast-paced performance-driven environment.
Key Skills
- Digital Marketing
- Marketing
- Google Analytics
- Growing Experience
- Conversion Optimization
- Google AdWords
- Hybris
- Magento
- Account Management
- SEO
- E-Commerce
- Analytics
About Company
A simple objective turned into a small one-shop business back in 1978 when the Baker family established Gulf Marketing Group (GMG). Today, still under the ownership and management, the once small business has become one of the Middle East’s leading family-owned holding companies affil ... View more
