Application Support Specialist (Europe)
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Application Support SpecialistAlliance Services Plus - GECI International Permanent Contract France & Benelux
About Alliance Services Plus
A specialist in High Performance Computing (HPC) and Artificial Intelligence for over 15 years Alliance Services Plus operates on the largest national and industrial HPC infrastructures in France and Europe (CEA CNRS TotalEnergies SAFRAN).
The Role
You will be the primary interface between users and HPC infrastructures. You will provide technical support install scientific applications train users and resolve incidents in high-performance computing environments.
Main Responsibilities
- Level 1/2 technical support for HPC environment users
- Installation configuration and deployment of scientific and technical applications
- User request management via ticketing system
- Diagnosis and resolution of application and environment-related incidents
- User training and support (individual and group sessions)
- Technical documentation and user guide writing
- Computing environment management (modules libraries compilers)
- Job submission support and scheduler usage
- Technology watch on HPC applications and best practices
- Contribution to continuous improvement of support processes
Required Profile
Education: Bachelors to Masters degree (Bac3 to Bac5) in Computer Science Scientific Computing or equivalent
Required Technical Skills:
- Strong knowledge of Linux and shell environment
- Experience in technical user support
- Knowledge of version control tools (Git)
- Basics in compilation and scientific library management
- Familiarity with HPC schedulers (Slurm PBS)
Assets:
- Knowledge of scientific applications (CFD quantum chemistry modeling)
- Experience with HPC environments
- Scripting skills (Python Bash)
- Understanding of parallelism (MPI OpenMP)
Personal Qualities: Excellent communication teaching ability patience service-oriented listening and analytical skills teamwork
Conditions
- Permanent contract based in France (Paris region or client sites) or Benelux
- Salary according to profile and experience
- Direct contact with high-level scientific and technical communities
- Continuous training on new HPC applications and technologies
Key Skills
- Children Activity
- Access Control
- Human Resources Administration
- Government
- Actuary
- Hydraulics
About Company
GECI International est un spécialiste de la Technologie et du Digital. Depuis son origine en 1980, le Groupe innove pour concevoir et développer des solutions, produits et services intelligents pour les secteurs de la Recherche, de l’Industrie et des Services.
