The Partner Strategy and Operations (S&O) Leader is responsible for helping to shape executing. and operationalizing the plans set by the Partner Director for the AWS Professional Services business (ProServe). The Partner S&O Leader will work through their colleagues across ProServe Strategy & Operations (PSO) and other AWS teams to make those plans become a reality.
Key job responsibilities
The Partner S&O Leader dives deep into existing capabilities and mechanisms to inspect how ProServe sells and delivers with our AWS partner network. The Partner S&O Leader will support the Partner Director with go-to-market planning and co-selling with the broader partner community. The scope of this role includes ownership over the evolution of mechanisms for ProServe to meet its partner outcomes.
Key job responsibilities
Partner Selection and Onboarding: This role will develop and maintain mechanisms to drive the ProServe Partner segmentation and selection to determine the partners ProServe will prioritize align investments to engage with why and how. This includes mechanisms to onboard our delivery partners ensuring the highest level of security and quality.
Partnership Frameworks: This role will develop and maintain mechanisms for a strategic framework that supports a wide variety of differentiated partnerships across all ProServe geographies industries and partner types (ISVs G/SIs etc).
Partner Delivery Governance: This role will develop and maintain mechanisms to oversee Partner and ProServe interactions across hundreds of partners and customer engagements. This includes delivery mechanisms and controls to ensure the highest standards are used consistently to meet/exceed customer expectations. These standards start with security and also include all aspects of delivery quality schedule scope and costs.
Metrics and Reporting: This role will develop maintain and evolve the ProServe Partner metrics including: Partner Booked Revenue Partner Delivered Revenue Partner Co-Sell Partner Pipeline and Partner satisfaction. This leader will also support other reporting and insights needed by the Partner Director and other senior business leaders. This will be completed in conjunction with the PSO analytics team.
About the team
AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
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Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
- Bachelors degree in Business Administration Finance Economics Computer Science or a related field
- Experience in people management
- Experience developing and implementing systems/tools utilized for CRM variable compensation revenue reporting forecasting Salesforce automation etc.
- Experience designing business processes
- Experience in multiple organizational functions such as compensation forecasting or organizational development
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $132600/year in our lowest geographic market up to $219200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.