Medical Receptionist

Little Rock, AR - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Pediatrics practice in Little Rock AR is seeking a full-time Medical Receptionist to join our team. The ideal candidate will have prior experience in a medical office setting including working with multi-line phone systems and Athena electronic health records (EHR). We are looking for someone who can work independently as well as collaboratively with our other reception staff. As a growing and fast-paced practice reliability strong organizational skills and the ability to multitask are essential.

COMPETENCIES:

Knowledge ofEHR systems (scheduling system and the electronic health record system)
Knowledge of Word Excel and PowerPoint
Strong written/verbal communication skills good time management skills organizational and problem-solving skills
Strong telephone etiquette/skills with attention to details
Willingness to work independently when necessary as well as an ability to seek supervision when needed or appropriate
Ability to greet patients and their families in an appropriate/professional/friendly manner
Ability to collect payments at time of visits or over the telephone
Ability to follow procedures and policies

POSITION OBJECTIVE:The medical receptionist will be the first impression of the Pediatrics practice the goal is to maintain a friendly manner and greet the patient and families with a positive attitude.

PRIMARY DUTIES:

Answer the phones
Greet and assist patients families and guest upon arrival
Check in patients for appointments
Take payments/copays ensuring that you are at a 90% collection rate
Provide handouts office notes and immunization record when needed.
Schedule appointments as patients leave the office using the EHR as guidance whenever possible
Completes all of the necessary steps to closing the office each workday.
Maintains the Front Desk work queue in the EHR
Other duties as assigned by the Practice Manager