IT Business Analyst – Salesforce & Integration

Kanshe Infotech

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profile Job Location:

St. Louis, MO - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Job Title: IT Business Analyst Salesforce & Integration
Location: St. Louis MO (Onsite)
Overview:
We are seeking an experienced IT Business Analyst (BA) to support enterprise-level technology projects for Spectrum Enterprise focusing on products such as traditional cable streaming TV data (Internet) and hosted/ported phone services. This is a hybrid role requiring strong business analysis skills along with technical understanding-particularly of Salesforce architecture and system integrations.
Key Responsibilities:
  • Act as a liaison between business stakeholders and technical teams ensuring alignment and clarity.
  • Elicit document and validate user stories and business requirements ensuring they meet INVEST or other best practices.
  • Conduct impact analysis on systems users processes and project dependencies.
  • Manage competing priorities across multiple stakeholder groups.
  • Coordinate communications across business units development teams and project management.
  • Contribute to Agile ceremonies and collaborate closely with Scrum teams.
  • Provide constructive feedback and accept input to improve deliverables.
  • Conduct independent research and stay current on domain knowledge and systems.
  • Understand Salesforce data structure platform limitations and general Salesforce integration principles.
  • Assist with as-is/to-be process mapping business flow diagrams and change impact modeling.
  • Support technical requirements definition with a deeper understanding of dev-side limitations and system architecture.
Required Skills & Experience:
  • 5 years of Business Analysis experience in enterprise IT environments.
  • Experience with Agile and Scrum methodologies.
  • Strong proficiency in MS Office (Word Excel PowerPoint).
  • Excellent organizational and stakeholder management skills.
  • Solid experience working with Salesforce and its data architecture.
  • Familiarity with system integration concepts.
  • Experience writing clear concise user stories and acceptance criteria.
Nice to Have:
  • Experience with BPMN for process modeling.
  • Proficiency in Jira Lucidchart or MS Visio.
  • Experience working with ICOMS and/or CSG integration systems.
  • Background or interest in Technical Analysis (TA) is a plus.
Job Title: IT Business Analyst Salesforce & Integration Location: St. Louis MO (Onsite) Overview: We are seeking an experienced IT Business Analyst (BA) to support enterprise-level technology projects for Spectrum Enterprise focusing on products such as traditional cable streaming TV data (Int...
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