IT Program Manager

Notes Candidates need to have experience managing small to medium digital programs typically up to 10M and this needs to be reflected in the resume.

• Primary point of accountability to business partners and other parties for project planning day-to-day execution management implementation readiness and reporting of large and significant Digital projects or small to medium Digital programs (typically up to $10M) where scope is subject to change contains high complexity and high degree of risk large number of resources and complex organizational change issues that support moderate to complex business unit or corporate goals.
• The projects/programs will span multiple IT and/or business areas.
• Accountable to manage and monitor project tasks and controls during portfolio planning project planning and delivery activities to ensure on-time and quality outcomes are met within scope and budget.
• Work with a high degree of autonomy and apply expert/leading project and program management knowledge skills tools and techniques to project deliverables processes communications presentations to meet or exceed stakeholder needs and expectations.
• Understand apply promote and contribute to Voya delivery methodologies standards and tools.

Principle Responsibilities

• Hands-on and results driven leader with a proven ability to work collaboratively and effectively across organizations and cross functional teams
• Innovative leader with the ability to question status quo influence change and provide forward thinking
• Accountable to business sponsor(s) and management to drive delivery of quality solutions tied to clearly understood business problem(s) and benefit(s)
• Deliver project/program objectives on-time with quality within scope and budget to meet or exceed stakeholder needs and expectations
• Proactively identifies communicates and manages a holistic view of project/program milestones including dependencies and impacts across projects/programs/portfolio
• Promote early awareness communication transparency and mitigation planning of critical dependencies risks and issues within project
• Provide accurate project estimates and proactively manage project budget approved funding forecasts and actual
• Anticipate and head off problems that can jeopardize delivery budget customer readiness and customer acceptance
• Remove barriers to enable project team to complete objectives no matter how difficult
• Partners with Finance to support and provide insight to leadership on project/program financials and forecast; understands what is driving the costs and what is needed to achieve desired outcomes
• Establish strong working relationship and trust with senior leadership; able to share perspective and insights
• Gain recognition as a trusted advisor / leader with project team customers and stakeholders at all levels of the organization across the enterprise (business and Technology
• Manages to business outcomes to ensure customer expectations are met and program goals are achieved; Efficiently negotiate priorities and solutions
• Drive lessons learned and knowledge retention for future use
• Understand apply promote and contribute to Voya delivery methodologies standards and tools
• Look for and champion opportunities to reduce cost and improve efficiency while delivering on all commitments
• Actively coach and mentor members of the PM community across the enterprise
• Manage vendor relationships as required