Front Desk Receptionist

Reports to: Principal / Office Manager

Position Summary:

The School Front Desk Receptionist serves as the first point of contact for students families visitors and staff. This position is responsible for creating a welcoming and professional environment providing excellent customer service and supporting the efficient operation of the school office.

Key Responsibilities:

Front Desk & Visitor Management

• Greet and assist students parents staff and visitors in a courteous and professional manner.
  
  
• Answer screen and direct phone calls; take accurate messages as needed.
  
  
• Manage visitor sign-in/out procedures and issue visitor badges.
  
  
• Monitor security protocols for entry into the building.
  
  

Administrative Support

• Assist with correspondence filing copying scanning and data entry.
  
  
• Maintain student attendance records and issue tardy/early dismissal passes.
  
  
• Distribute mail packages and school communications.
  
  
• Support staff with scheduling room reservations and general office tasks.
  
  

Communication

• Serve as a liaison between families and school staff directing inquiries appropriately.
  
  
• Share school announcements and reminders with clarity and professionalism.
  
  
• Handle sensitive information with confidentiality and discretion.
  
  

Operational Support

• Assist with preparation of school events forms and communications.
  
  
• Maintain an organized welcoming front office space.
  
  
• Provide emergency support including contacting parents/guardians and coordinating with staff as directed.
  
  

Qualifications:

• High school diploma or equivalent (associates degree preferred).
  
  
• Prior experience in an office customer service or school setting strongly preferred.
  
  
• Excellent verbal and written communication skills.
  
  
• Proficiency with Microsoft Office (Word Excel Outlook) and ability to learn school information systems.
  
  
• Strong organizational skills attention to detail and ability to multitask.
  
  
• Friendly professional demeanor with a commitment to confidentiality.
  
  

Working Conditions:

• Part-time (Tues/Thurs/Fri during school hours). Summer hours (Tues/Wed/Thurs 9-1)
  
  
• Requires sitting standing and light lifting (up to 20 lbs).
  
  
• Frequent interaction with students parents and staff in a busy office environment.

Must be a faithfully practicing Catholic