Surveillance & Access Control Technician

Role: Surveillance and Access Control Technician

Interview Details: First round via Teams and Second round in person

Duration: 6/30/26 with possibility of extension

Location: Madison WI- Candidate MUST be a WI resident or willing to relocate to WI prior to starting the role at their own expense. Hybrid Schedule with WFH and on-location at prisons as needed. For what is required of this role there is a lot of on-site travel (to the prisons) and setup time at central office. The managers stance is that when the contractor needs to be in the office or on site they will need to be available and it will be non-negotiable.

Top skills and years of experience:

1. 3 years experience working with Video Surveillance Knowledge (Network/Server/Workstation)

2. 3 years of experience with Cisco Networking Knowledge (Routers & Switches)

3. 2 years of experience with Web Filtering Knowledge (Palo Alto & Zscaler)

Nice to have skills:

a. Door Controls Knowledge

b. Building Automation Knowledge

Project details:

1. On call rate of $2.25 an hour (On call once every 8 weeks. $2.25 per hour to carry the phone and when a call comes in that requires work normal rate applies.)

2. Travel on the team is mostly in-state day trips. The state provides vehicles out of fleet pool for qualified drivers. There have been some occurrences of overnight travel but it is very infrequent and planned out well in advance.

3. IT Professional that works on a team responsible for facilities-based systems including but not limited to surveillance door control building automation and telecommunication. This work includes all aspects of design planning installation and support of the aforementioned systems including supporting desktop PCs servers network devices storage solutions and surveillance-specific equipment. Install configure maintain and monitor multiple state-wide networks we filtering with Palo Altos and Zscaler as well as mitigating issues as they arise. Responsible for extensive system documentation creation and updates. Work is performed at the agencys nearly 200 locations state-wide including the agencys many secure sites often independently. Delegation and improvisational skills creativity adaptability and strong troubleshooting skills required. Day travel also required and long days are common.

Provides documentation/project tracking and management reporting. Provides tactical and strategic input on overall systems planning and related projects. Surveillance network and server support capabilities with 10 or more years of experience in the field or in a related area. Relies on extensive experience and judgment to plan and accomplish goals. Independently performs a variety of tasks. A wide degree of creativity and latitude is expected.