Morgue Attendant
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Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
SummaryPerforms Morgue reconciliation and general support tasks necessary for ensuring the continuity of the Morgue operations. Maintains Morgue equipment and facilities. Liaises with internal and external stakeholders regarding decedent remains decedent affairs and the Morgue process. Under the direction of the supervisor performs other support tasks as needed. Demonstrates excellent communication skills and can communicate with a variety of people in a direct personable and articulate manner. The hospitals Morgue has a capacity of 25 and receives approximately 1450 adult and perinatal deaths annually.
A degree in Funeral Directing is preferred.
Does this position require Patient Care Yes
Essential Functions
-Functions as a resource and primary liaison on the decedent care and postmortem workflow. Collaborates effectively with internal and external stakeholders providing support and triaging as needed. Responds to inquiries from family members.
-Facilitates receipt and release of decedents and specimens in the Morgue including hospital inpatients outpatients private autopsy requests contracted hospitals funeral homes New England Donor Services Office of the Chief Medical Examiner and applicable surgical specimens.
-Ensures proper identification and management of decedent remains maintaining continuity of postmortem care and comprehensive tracking documentation. Performs additional care tasks as needed including inventorying belongings and facilitating the movement of remains within the Morgue and Autopsy spaces.
-Demonstrates the ability to accurately review interpret and manage documentation related to deceased individuals. Ensures all documentation is organized.
-Ensures the Morgue spaces and equipment are consistently maintained cleaned disinfected organized tidy and properly stocked.
-Complies with relevant state and federal laws and regulations and established hospital and departmental policies procedures and objectives including the areas of quality assurance safety environmental affairs and infection control. Sustaining a high level of awareness of numerous discrepancies related to the decedent care process and following up accordingly.
Qualifications
Education
High School Diploma or Equivalent required or Associates Degree Biology preferred or Associates Degree Health Sciences preferred or Associates Degree Related Field of Study preferred or Bachelors Degree Health Sciences preferred or Bachelors Degree Biology preferred or Bachelors Degree Related Field of Study preferred
Can this role accept experience in lieu of a degree
No
Licenses and Credentials
Experience
Mortuary or Decedent Affairs experience 1-2 years preferred
Knowledge Skills and Abilities
- Must be comfortable working around deceased individuals in a respectful and compassionate manner.
- Ability to lift pull and push substantial weight in a temperature-controlled Morgue setting.
- Must be comfortable and compassionate when communicating with individuals who are grieving the loss of a loved one.
- Must demonstrate strong communication and interpersonal skills to foster collaboration with both internal and external stakeholders.
- Must consistently maintain a professional demeanor and conduct.
- Must be highly detail-oriented with strong organizational and time management skills and the ability to multitask effectively.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$17.36 - $23.80/HourlyGrade
2EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Key Skills
- Customer Service
- Hospital Experience
- Hotel Experience
- Taleo
- Hospitality Experience
- Basic Math
- Laundry
- Cleaning Experience
- Computer Literacy
- Guest Services
- Cash Handling
- Commercial Cleaning
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.
