Account Manager Assistant Director EY Global Delivery Services
Account Manager Assistant Director EY Global Delivery Services
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Salary Not Disclosed
1 Vacancy
Job Description
Account Manager (AM) is involved in strategic planning relationship management at a global scale and innovation in go-to-market approaches. The AM is responsible for enabling the execution of account growth strategies and serving as a central point of contact to facilitate global team connectivity focusing on revenue growth and account management excellence across one or more accounts. This role involves co-creating and driving account team engagement consultative internal needs analyses encouraging cross-service collaboration facilitating account team cadences connecting with interdependencies and serving as a trusted advisor and subject matter resource on the account within the Firm.
Select responsibilities
Proactively suggest and execute action plans to accelerate account growth strategies in partnership with global account leadership.
- Co-facilitate semi-annual account planning and quarterly acceleration sessions to further align strategies and actions.
May proactively manage select Client relationships such as Procurement or Vendor Relations.
Collaborate across functions to enhance client experience relationship-building and client engagement activity.
- Curate and advocate for relevant sector strategies and priority service offerings to support account goals.
- Drive the activation of curated solutions and managed services within the account by collaborating with stakeholders and subject matter resources (SMRs).
- Foster internal firm relationships to be able to route operational matters appropriately ensuring cohesive account management.
Project manage select key deal pursuits; may assist with connection to pursuit resources for proposal responses.
Co-develop and deliver account onboarding for new leadership and team members.
Drive continuous improvement as a change agent for digital tools and processes adoption.
- Champion the effective utilization of established in-house technologies providing persuasive insights and hands-on guidance to senior personnel.
- Utilize firm tools for relationship mapping white spot analysis and innovation initiatives to drive growth.
Professional Experience
10 years in a professional services firm with sales enablement experience preferred.
Internal or external Consulting experience is preferred particularly within a global matrixed organization.
Proven success in leading complex projects with minimal supervision.
Sector relevant focus a plus (e.g. life sciences technology wealth management consumer energy etc.)
Knowledge and Skills
Soft Skills
Executive-level communication and consultative skills.
Strong networking and emotional intelligence.
Ability to navigate ambiguity with agility and entrepreneurial spirit.
Proactive and comfortable taking the initiative in a low-guidance environment.
Technical Skills
Proficiency in Microsoft Suite (Outlook Teams Excel PowerPoint Word SharePoint).
Experience in analysis and presentation creation.
Basic understanding of financial reporting tools and analysis.
Familiarity with project management and procurement portals preferred.
Desirable Skills
Negotiations with internal stakeholders and peers
Microsoft BI user experience.
Sales/account management tool proficiency (e.g. LENS BASE ART Dynamics Mercury E4A).
Required Experience:
Director
Employment Type
Full Time
