Reverse Logistics Strategy Manager
Reverse Logistics Strategy Manager
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USD 160000 - 170000
1 Vacancy
Job Description
About Away
We believe travel makes us better. Launched in 2016 with one perfectly designed carry-on we now offer a range of luggage and travel essentials for every journey. Together we create innovate and embark on this journey as a community of travelers helping to make travel more seamless for everyone.
Join The Crew
We are hiring a Strategy Manager to join our team. This position reports to our Vice President of Strategy and Business Development and will help take Away further by leading our next chapter of post-purchase innovation. This role will focus on building and optimizing programs that enhance the customer experience and operational efficiency across returns resale repairs recycling and beyond. From restructuring our warranty program to forging partnerships with external vendors the Strategy Manager will own end-to-end workstreams that drive sustainable growth extend product lifecycles and strengthen customer loyalty. By combining strategic analysis with hands-on execution this role will unlock new business opportunities that reflect Aways long-term values and position us at the forefront of reverse logistics and customer experience.
What youll do as the Reverse Logistics Strategy Manager
Youll assess and execute opportunities to enhance Aways reverse logistics and post-purchase programs including repairs returns resale recycling and other emerging business formats with the goal of improving both customer experience and operational efficiency
Youll lead the restructuring of Aways warranty program collaborating with cross-functional stakeholders to deliver a solution that is financially sustainable operationally scalable and customer-obsessed
Youll develop and own end-to-end strategy workstreams from sizing opportunities and conducting financial analysis to building execution plans and project managing initiatives to completion
Youll identify evaluate and manage partnerships with external vendors such as third-party logistics providers and software partners critical to enabling our reverse logistics roadmap
Youll help lay the foundation for future strategic extensions including the development of broader loyalty and ESG initiatives that build on our reverse logistics capabilities and reflect Aways long-term brand values
Who you are
You are a strategic thinker and structured problem-solver with a minimum of 5 years of experience in management consulting investment banking or in a strategy or operations role at a high-growth company
You are highly analytical comfortable navigating financial models business cases and operational metrics and able to turn insights into action
You are a skilled cross-functional collaborator and communicator able to build alignment across teams manage stakeholders and influence at all levels
You are a detail-oriented and proactive operator able to spot issues early surface insights and propose thoughtful solutions not just problems
You are energized by complexity and ambiguity excited to build improve and scale circular business models in a physical product environment like luggage and travel gear
Youre creative and innovative; you love to build great new things that are fresh and unique while staying on brand
Youre agile and motivated by a fast-paced and ever changing environment
Youre passionate about transforming travel for all (but thats a given!)
Excited to join the team but not sure you meet all of the qualifications Please apply wed still love to hear from you.
Who We Are
Were travelers. Travel is about the journey - the transformative experiences and the growth each trip offers. All employees are encouraged to take time to get away through our variety of time away from work offerings.
Were driven. The work we do matters and collectively drives impact. No matter the job title everyone at Away is a meaningful contributor in unlocking our ever growing potential.
Were supportive. We value the entirety of your lifes journey not just the milestones. Youll find an environment that celebrates balance understanding that your personal passions and commitments outside of work are threads of the same fabric that makes you unique.
What We Offer
Our total rewards are inclusive of both compensation and benefits. What we offer within a salary range is dependent on a number of factors including scope and qualifications for the role skillset and balancing internal equity relative to other Away employees. Salary and benefit offerings are reviewed during phone screenings to ensure alignment.
Compensation: $160000-$170000 annually
This role is eligible to participate in Aways Annual Company Performance Incentive Bonus Plan the terms of which are determined at the discretion of the company
Equity Grant: commensurate with level determined at the discretion of the company
Benefits Overview:
Take care of yourself and your family through our health insurance offerings
Invest in your future by participating in our 401(k) (with a company match!)
Find balance through our many paid time off programs (vacation wellbeing holidays summer Fridays and compassion leave - just to name a few!)
Build your travel uniform through discount codes product stipends and giveaways
Give back through company-sponsored volunteer and charitable opportunities
How We Work
This is an office-based position that works from our Soho NYC office four days a week. Our working hours are 9am-6pm et but we embrace a common-sense approach to flexibility in the workplace. Its about being present engaged and balancing work with real-life needs.
Our Commitment
As a company that values diversity equity and inclusion Away seeks individuals of all backgrounds and experiences to apply for this opportunity. Were creating an environment where everyone can thrive. Our customers are global and diverse so were building a team that is too. Through initiatives like our Employee Resource Groups anti-racism training and bias prevention initiatives were building the cultural foundation that gives people the emotional and physical space to bring their authentic selves to work.
EEOC Statement:
Away is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer we do not discriminate based on race color religion sex (including pregnancy gender identity gender expression and sexual orientation) national origin age veteran status genetic information or disability.
Away is committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability you may contact us at
Required Experience:
Manager
Employment Type
Full-Time
