Deputy Area Manager Debt Management Services Debt Service Unit

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profile Job Location:

Nagpur - India

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Job Purpose
This position is open with Bajaj Finance ltd.
Customer Satisfaction
One Stop solution for any Collection related Queries of branch walk-in customers
Duties and Responsibilities
Responsible for giving end to end solution for any collection related complaints to the walk-in customers
Responsible to coordinate with all collection departments (Credit cards GCL NPL SF Digital Non-Digital SAL PLCS) to resolve the complaint
To maintain trail of complaints and ensure on time closure in system
To Co-ordinate with Branch Customer Service Team
Required Qualifications and Experience
Excellent Customer handling skills
Knowledge of Collection Process & Hierarchy
Decisiveness
Solution Oriented Approach
Proficient in MS Excel and Advanced Excel
Good communication skills & Negotiation Skills
Demonstrated ability to lead from the front & excellent relationship skills.

Required Experience:

Manager

Job PurposeThis position is open with Bajaj Finance ltd.Customer SatisfactionOne Stop solution for any Collection related Queries of branch walk-in customersDuties and ResponsibilitiesResponsible for giving end to end solution for any collection related complaints to the walk-in customersResponsible...
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Key Skills

  • Economics
  • Financial Services
  • Exploration
  • Animation
  • Email Marketing
  • AC Maintenance

About Company

Bajaj Finserv is India’s most diversified non-banking finance company. Visit the website to learn about our products. Get instant approval on loans, shop on EMIs, make an investment, get insurance and pay your bills.

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