At Norwalk Hospital we prioritize the health and well-being of our team fostering a friendly and supportive culture where collaboration and compassion are at the heart of what we do. From the moment you step through our doors youll experience a sense of community that makes our hospital a truly special place to work. Our employees feel a deep connection here because were not just part of the community we are its center.
Summary:
To provide a combination of secretarial computer data entry reception and clerical duties at the direction of the Administrative Nurse Manager or Designee.
Responsibilities:
1. Transcribes Physicians Orders in an accurate and timely manner according to Norwallk Hospitals Policies and Procedures; Initiates or updates appropriate patient information in the Chart Review Conservation of the computer system where appropriate. Reviews data in Chart Review on a daily basis and eliminates any non-current data according to unit standard; Notifies appropriate personnel of STAT orders. Accesses lab values when requested. Calls department for facilitation of transcribed orders when appropriate; Acts as an SME for all staff on the unit.
2. Prepares maintains and forwards records in an accurate and timely manner; Replenishes and reviews records on a daily basis according to unit procedures. Files all reports in the correct patients records daily; Prepares records for admission transfer surgery procedures discharge and expiration. Delivers expiration records to Admitting immediately. Record Maintenance Criteria D: Processes discharge records according to standard chart order.
3. Communication Criteria A: Communicates effectively and courteously with patients visitors and coworkers within the scope of his/her responsibilities. Identifies unit and self when answering phone. Communication Criteria B: Uses a Windows-based computer system competently. Communication Criteria C: Assists the RN in care delivery by providing accurate and timely processing of communications. Relays information to appropriate person in a timely manner.
4. Occupational and Personal Responsibilites Criteria A: Demonstrates compliance with identified policies and procedures in carrying out unit assignments i.e. postings work sheets maintenance of data and knowledge of medical terminology. Occupational and Personal Responsibilites Criteria B: Demonstrates flexibility in floating to other units. Occupational and Personal Responsibilites Criteria C: Maintains neat and orderly appearance and environment. Occupational and Personal Responsibilites Criteria D: Completes all competencys and annual requirements as established by the Nurse Manager. Maintains personal Educational Record.
5. Equipment and Supplies Criteria A: Monitors orders and oversees maintenance of equipment and supplies in a proper orderly and cost-effective manner. Equipment and Supplies Criteria B: Enters and renews chargeable items/services into computer system for patient care correctly. Equipment and Supplies Criteria C: Contacts appropriate departments as directed by Manager/designee for needed services on nursing unit.
6. Policy and Procedure Criteria A: Receives patient posting and assists in room assignments as necessary. Policy and Procedure Criteria B: Updates and maintains Unit Secretary Worksheets where appropriate. Policy and Procedure Criteria C: Assists in QA studies as assigned by the Nurse Manager/designee. Policy and Procedure Criteria D: Maintains and updates telephone listings.
7. Unit Rounds Criteria A: Checks all patients line of vision and/or identification bands and bed tags per unit standards. Unit Rounds Criteria B: Sorts and delivers patient mail when received. Unit Rounds Criteria C: Respects patients privacy.
8. Performs other duties as assigned.
9. Fulfills all compliance responsibilities related to the position.
Education: HS GRAD/EQUIVALENT
Other Information:
Required: High School Graduate or equivalent. Two years previous secretarial/computer experience required with Windows based computer system. Hospital or other health care setting experience. Has completed formal Medical Terminology course.
Minimum Experience: two years
Desired: Overall performance rating of 3 or higher Requires a 3.5 or higher rating for Hospital-wide Competency of Customer Service. Knowledge and experience in order to train and orient other unit secretaries Must possess the ability to multitask and perform duties under constantly changing priorities.
Working Conditions:
Manual: Some manual skills/motor coord & finger dexterity
Occupational: Some occupational risk
Physical Effort: Medium to Heavy effort. May exert up to 35 lbs. force
Physical Environment: Some exposure to dirt odors noise human waste etc.
Company: Norwalk Hospital Association
Org Unit: 350
Department: Emergency Department
Exempt: No
Salary Range: $16.50 - $27.67 Hourly
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