Program Assistant (Full Time Dining Operations)

Pay Rate: $17.50/hour

For over 35 years the Our Daily Bread Employment Center has helped people in need with a daily hot meal case management job training and employment counseling. Our Daily Bread Employment Center is committed to planting seeds of hope daily for individuals experiencing hunger in Baltimore City and helping them improve their lives. Access to healthy food is a human right and providing it is a collective responsibility. Satisfying this need requires sustained commitment and dedication from countless staff and volunteers and support from the community. We all play an integral part.

Come be a part of this HUB that provides daily meals supportive services both community-based and residential employment services.

Catholic Charities of Baltimore Our Daily Bread Employment Center is looking for a Program Assistant who will provide information assistance and security to the program and its guests. The ideal candidate will conduct their work in a welcoming and hospitable manner towards all clients volunteers and visitors through their personal actions and assistance.The work schedule is Monday Tuesday Wednesday 7am - 3pm and Saturday and Sunday 8am - 4pm.

JOB DUTIES & RESPONSIBILITIES:

• Work to maintain a safe and secure environment both inside and outside properties for clients staff members volunteers and visitors.
• Handle specialized tasks which include monitoring the compliance of policies and procedures reporting incidents writing violations and emergency intervention as required.
• Willingly works with clients and volunteers demonstrating the philosophy of Catholic Charities and the program through participation in activities positive communication and helpful attitude.
• Maintain logs and files related to various programs records entries accurately reflecting events as they occurred.
• Ensure residents are aware of their rights and the grievance process.
• Monitor building activity to help ensure safety security and compliance with building policies and procedures.
• React to emergency situations appropriately and in a professional manner.
• Perform other duties as assigned.

EXPERIENCE REQUIREMENTS:

• One year of related experience preferably working with the homeless or at-risk populations

CERTIFICATION/LICENSURE:

• Must be certified in CPR and/or First Aid within six months of employment.

REQUIRED SKILLS & ABILITIES:

• Ability to utilize or willingness to learn computer systems and software necessary to perform position functions. (Basic computer web browsing online training and email usage skills).
• Shows reliability by being punctual; maintains consistent attendance.
• Good social skills with respectful demeanor toward staff clients and visitors.
• Ability to remain calm in stressful situations.
• Ability to intervene between 2 or more people in a non-violent manner.
• Knowledge of basic concepts of personal care housekeeping and other care areas.
• Ability to relate to and show consideration for a variety of personalities.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:

• Medium work that includes moving objects up to 50 pounds.
• Ascending or descending ladders stairs scaffolding ramps poles etc.
• Remaining in a stationary position often standing or sitting for prolonged periods.
• Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.

We offer a wide range of benefits to meet the ever-changing needs of our employees including but not limited to:

• Health/Dental/Vision
• Vacation/sick/holiday pay
• 403(b) Retirement Plan with a discretionary employer contribution
• Tuition Advancement
• Paid Parental Leave

Join Catholic Charities of Baltimore where you will be an important member of a trauma-informed care organization that promotes a culture of safety empowerment healing and self-care and that believes that every person has infinite worth and promise.

Catholic Charities is an equal opportunity employer