Manager, DESA Planning & Delivery (Networks)
Manager, DESA Planning & Delivery (Networks)
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Job Description
At Singtel webelieve in the strength of a vibrant diverse and inclusive workforce where backgrounds perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair performance-based work culture that is diverse inclusive and collaborative.
Join us and experience what its like to be with an Employer of Choice*. Together lets create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.
Singtel Networks the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G Cloud Analytics Digital Commerce Software Engineering Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all join us today as we build Singtels Networks of tomorrow and Empower Every Generation to live work and play in new ways!
Make an Impact by:
Agile Process Facilitation
- Guide Dash squads in the effective adoption and execution of Scrum and Agile best practices.
- Facilitate Agile ceremonies including Daily Stand-Ups Sprint Planning Reviews and Retrospectives.
- Support backlog grooming and help the team stay aligned with the Definition of Done (DoD).
- Coach team members and remove delivery impediments while escalating unresolved issues appropriately
Delivery Enablement & Performance Monitoring
- Ensure seamless coordination between Product Owners Developers QA DevOps and external vendors to support sprint goals.
- Track and report key Agile delivery metrics (velocity throughput burndown) to foster data-driven improvement.
- Ensure changes deployments and releases comply with established change and release governance
Stakeholder & Risk Management
- Provide regular updates to IT management on delivery progress risks blockers and squad performance.
- Proactively identify document and mitigate delivery risks in coordination with program and business stakeholders.
- Represent the team in governance forums and delivery assurance checkpoints
Tooling Workflow & Documentation
- Administer and support Agile tooling (e.g. Jira Confluence) to manage backlogs sprints and delivery workflows.
- Maintain documentation of sprint artifacts (plans demo recordings retrospectives) in support of audits and internal reviews.
- Coordinate with project managers and auditors during periodic compliance reviews
Project Management
- Define project scope milestones deliverables and success metrics in alignment with business goals.
- Create and manage detailed project schedules issue logs risk registers and communication plans.
- Drive execution of both Agile and hybrid waterfall-Agile project deliveries depending on initiative complexity
Stakeholder & Vendor Coordination
- Act as a liaison between Dash squads business stakeholders third-party vendors and infrastructure/DevOps teams to ensure seamless collaboration.
- Coordinate vendor deliverables track contract milestones and support procurement processes where required.
Skills for Success:
- Bachelors degree in Information Technology Engineering or related discipline.
- Certified Scrum Master (CSM PSM) or equivalent Agile certification
- 5 years of combined experience in IT project management and Scrum Master roles preferably in fintech or regulated industries.
- Experience managing Agile delivery using tools like Jira Confluence and knowledge of DevOps pipelines.
- Adept at refinement story splitting estimation velocity retrospection and other Scrum techniques.
- Strong stakeholder management and vendor coordination experience
Rewards that Go Beyond
- Full suite of health and wellness benefits
- Ongoing training and development programs
- Internal mobility opportunities
Your Career Growth Starts Here. Apply Now!
Required Experience:
Manager
Employment Type
Full-Time
