Business Analyst (Cross Border Payments)
Business Analyst (Cross Border Payments)
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Job Description
Position Description:
At CGI we are shaping the future of cross-border payments by delivering innovative solutions that enable banks and financial institutions worldwide to operate seamlessly across networks and geographies. As a Payments Business/Functional Analyst you will play a vital role in implementing our flagship CGI All Payments solution ensuring it evolves to meet the needs of an international client base. Working directly with clients and multi-disciplinary teams you will transform complex requirements into practical high-value solutions that drive measurable impact. This is your opportunity to be part of a collaborative global team where your expertise influences product design improves customer outcomes and helps define the future of international payments.
CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK Best Employer by the Financial Times. We offer a competitive salary excellent pension private healthcare plus a share scheme (3.5% 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector including our Armed Forces and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and youll be part of an open friendly community of experts. Well train and support you in taking your career wherever you want it to go.
This is a hybrid position but you will need to be able to work in our London or Glasgow office 2/3 days a week and travel to client sites as required for implementations etc. There maybe also be opportunities for some travel within Europe as well.
Your future duties and responsibilities:
In this role you will collaborate with global clients to capture analyse and document business and functional requirements for our CGI All Payments solution with a focus on cross-border networks. You will lead workshops create clear documentation and translate business needs into actionable product features that guide design development and testing.
Your work will span international implementation projects and product innovation giving you the chance to directly influence the evolution of payments technology. You will be supported by an experienced global team while also taking ownership of your deliverables and applying creativity to solve client challenges in a dynamic industry.
Key responsibilities:
Analyse customer requirements goals and processes to shape effective solutions
Prepare and document business requirements use cases and user stories
Develop process maps and analytical documentation to support solution design
Lead client workshops and internal meetings to capture and validate requirements
Collaborate with developers testers and SMEs to ensure requirements are delivered accurately
Contribute to product evolution through involvement in CGI investment projects
Apply knowledge of global payment schemes standards and messaging formats in solution delivery
Support multiple projects in an international agile environment
Required qualifications to be successful in this role:
To thrive in this position you should bring proven experience in business analysis within financial services or payments combined with strong documentation stakeholder management and communication skills. Knowledge of cross-border payments payment standards and Agile ways of working will help you excel.
Essential qualifications:
Experience as a Business or Functional Analyst
Strong expertise in writing BRDs use cases and user stories
Proven ability to translate complex client requirements into actionable specifications
Knowledge of cross-border payments and standards such as ISO20022 SWIFT InterAct FileAct or Validation Service
Solid understanding of the software development lifecycle
Experience working within Agile environments
Excellent communication and interpersonal skills with ability to work in diverse global teams
What you can expect from us:
Together as owners lets turn meaningful insights into action.
Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our teamone of the largest IT and business consulting services firms in the world.
Required Experience:
IC
Employment Type
Full-Time
