Our client is a leading designer and manufacturer of power testing instruments and systems serving industries such as aerospace defense automotive medical battery solar and more. They are seeking aRepair Services Technicianthat will interface with the Service Repair Manager to determine if the issue is within design specification is a design flaw or is being used for the proper application to validate under warranty or out of warranty status of repairs and conduct the repair calibration cleanup and final testing of these units. The candidate must be able to absorb and understanding applications such as LEDs electric cars fuel cells power supplies battery regen systems etc. Working knowledge of Power Instrument Calibration methods and requirements is a must. Working knowledge of inventory management and control is required to perform daily repair tasks.
ESSENTIAL DUTIES & RESPONSIBILITES:
- Ensure RMA repairs and calibrations are completed per 8-10 day repair goals.
- Ability to analyze and diagnose technical issues per designs and specifications of equipment serviced.
- Assist Service Repair Manager in material control and planning functions to support Repair Process.
- Maintain and improve on department Key Performance Repair Indicators (KPIs).
- Handle escalated customer issues replicating customer setup to ascertain problem
- Read schematics apply electrical/electronic principles and troubleshoot instruments to board or component level where applicable to support team of Service Technicians.
- Understand and apply AC theory to customer issues involving Chroma AC power test instruments duplicating customer setups to assess issue
- Ability to run Calibrations functions on a variety of Chroma instruments and equipment.
- Maintain a clean organized and professional work environment with Safety as the key focus.
- Diligent in solving and following up on customer issues
- Effective time management in an effort to meet or beat resolution time
- Work within prescribed electrical safety rules established by OSHA and Quality guidelines
QUALIFICATIONS:
- 3-4 years or more experience in AC power electronics OR
- AA or Bachelors degree with 1-2 years of experience in AC power electronics.
- Ability to work in fast moving Repair Lab with lab team.
- Working knowledge of electrical instrument calibration for power medical and battery systems.
- Capacity to work under tight or shifting deadlines and adhere to procedures
- Professional level verbal and written communication skills. Detail Oriented.
- Proficient in MS Office and basic computer skills.
PHYSICAL DEMANDS:
- General office skills and dexterity are required. Must be able to lift 30 pounds.
PAY RANGE: $20 - $27/hr
- Bonus programs based on individual and company performance
- Vacation sick bereavement time
- Medical dental and vision plans for employees and dependents
- Life insurance AD&D long term disability and employee wellness programs
- 401(k)retirement accounts with immediate vesting of company contributions
- Profit sharing programs
Required Experience:
IC
Details:Our client is a leading designer and manufacturer of power testing instruments and systems serving industries such as aerospace defense automotive medical battery solar and more. They are seeking aRepair Services Technicianthat will interface with the Service Repair Manager to determine if t...
Our client is a leading designer and manufacturer of power testing instruments and systems serving industries such as aerospace defense automotive medical battery solar and more. They are seeking aRepair Services Technicianthat will interface with the Service Repair Manager to determine if the issue is within design specification is a design flaw or is being used for the proper application to validate under warranty or out of warranty status of repairs and conduct the repair calibration cleanup and final testing of these units. The candidate must be able to absorb and understanding applications such as LEDs electric cars fuel cells power supplies battery regen systems etc. Working knowledge of Power Instrument Calibration methods and requirements is a must. Working knowledge of inventory management and control is required to perform daily repair tasks.
ESSENTIAL DUTIES & RESPONSIBILITES:
- Ensure RMA repairs and calibrations are completed per 8-10 day repair goals.
- Ability to analyze and diagnose technical issues per designs and specifications of equipment serviced.
- Assist Service Repair Manager in material control and planning functions to support Repair Process.
- Maintain and improve on department Key Performance Repair Indicators (KPIs).
- Handle escalated customer issues replicating customer setup to ascertain problem
- Read schematics apply electrical/electronic principles and troubleshoot instruments to board or component level where applicable to support team of Service Technicians.
- Understand and apply AC theory to customer issues involving Chroma AC power test instruments duplicating customer setups to assess issue
- Ability to run Calibrations functions on a variety of Chroma instruments and equipment.
- Maintain a clean organized and professional work environment with Safety as the key focus.
- Diligent in solving and following up on customer issues
- Effective time management in an effort to meet or beat resolution time
- Work within prescribed electrical safety rules established by OSHA and Quality guidelines
QUALIFICATIONS:
- 3-4 years or more experience in AC power electronics OR
- AA or Bachelors degree with 1-2 years of experience in AC power electronics.
- Ability to work in fast moving Repair Lab with lab team.
- Working knowledge of electrical instrument calibration for power medical and battery systems.
- Capacity to work under tight or shifting deadlines and adhere to procedures
- Professional level verbal and written communication skills. Detail Oriented.
- Proficient in MS Office and basic computer skills.
PHYSICAL DEMANDS:
- General office skills and dexterity are required. Must be able to lift 30 pounds.
PAY RANGE: $20 - $27/hr
- Bonus programs based on individual and company performance
- Vacation sick bereavement time
- Medical dental and vision plans for employees and dependents
- Life insurance AD&D long term disability and employee wellness programs
- 401(k)retirement accounts with immediate vesting of company contributions
- Profit sharing programs
Required Experience:
IC
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