Customer Service Representative

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Job Description:

We are immediately hiring a Customer Service Representative in College Park

GA for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.

• Pay Type: Non-Exempt / Paid Weekly
• Hourly Pay: $18.50 .50 differential for 2nd Shift based on experience.
• Schedule: Monday-Friday 3:00 p.m. 11:30 p.m. with occasional paid overtime.

When Fortune 500 businesses and new startups need supply chain solutions they look to our industry-leading logistics experts. At Ryder there is more to being a supply chain professional than working on some of the nations biggest brands. We make sure you are also getting the diverse experience advancement opportunities all from an industry-leading Fortune 500 company.

Here are a few of the many benefits when working with us:

• Medical Dental Vision Benefits start at 30 Days
• 401 (K) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts that actually save you money on tools cars appliances travel and more
• All major holidays paid and Paid time off within your first year
• Up to 12 weeks paid maternity leave

Summary
The Customer Service Representative position work cross functionally across Sales Marketing Operations and Asset Management while utilizing excellent customer communication skills. Thisindividual is responsible for inbound sales calls maintains appropriate inventory levels and interacts with customers; gives information in response to inquiries and resolves customer complaints and answers customers questions.

Essential Functions

• Responsible for a great customer experience and ensuring concerns issues and disputes are resolved to the customers expectations. Execute customer communication protocol

• Handle all Rental sales and the sales process for inbound calls and outbound solicitation to increase leads and new customers.

• Accountable for rental truck inventory levels by coordinating with Maintenance and Asset Management to meet customer demands

• Workflow management: enhance productivity through effective scheduling and planning

• Generate purchase/repair orders and maintenance of files

• Parts management: contribute to cost containment through inventory planning and warranty

Additional Responsibilities

• Ensures compliance with all company local state federal and other regulatory agencies policies

• Performs other duties as assigned

Skills and Abilities

• Strong verbal and written communication skills

• Ability to get both verbal and written communication across that has the desired effect

• Goal oriented drive for results assertive and deal well with ambiguity

• Possesses a high degree of initiative

• Must have high level of energy and be a self-motivated and self-directed person

• Ability to manage multiple assignments and tasks set priorities and adapt to changing conditions and work assignments

• Ability to focus on multiple projects and activities simultaneously

• Flexibility to operate and self-driven to excel in a fast-paced environment

• Ability to create and maintain professional relationships within all levels of the organization (peers work groups customers supervisors)

• Demonstrates customer service skills

Qualifications

• H.S. diploma/GED required

• One (1) year or more in sales and/or customer service required

DOT Regulated
No

Apply Here With Ryder Today

We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!

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Job Category

Compensation Information:

Thecompensationofferedtoa candidate may be influenced by a variety of factors including the candidates relevant experience; education including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; position may also be eligible to receive an annual bonus commission and/or long-term incentive plan based on the level and/ for the position are below:

Pay Type:

Minimum Pay Range:

Maximum Pay Range:

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits to include medical prescription dental vision life insurance and disability insurance options as well as paid time off for vacation illness bereavement family and parental leave and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race religion color national origin sex sexual orientation gender identity age status as a protected veteran among other things or status as a qualified individual with disability.

Important Note:

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a @ email address and will never conduct an interview online through a chat type forum messaging app (such as WhatsApp or Telegram) or via an online questionnaire. During an interview Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative please contact Ryder ator.

Current Employees:

If you are a current employee at Ryder please click here to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clickinghere.