ShippingMail Room Administrative Assistant
ShippingMail Room Administrative Assistant
Posted on :
28-09-2025
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1 Vacancy
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Job Description
SoftPro is the nations leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF) SoftPros technology solutions are used in thousands of law firms and title companies throughout the country and are an essential part of residential and commercial Real Estate transactions. SoftPros Headquarters is in Raleigh North Carolina.
SoftPro offers comprehensive health benefit offerings (medical dental vision disability etc.) 401k and Employee Stock Purchase Plans with company matching as well as generous paid vacation time and paid parental leave.
SoftPro has received national recognition for our excellent customer service and products and we were recently recognized as a 2025 Best Places to Work by the Triangle Business Journal! SoftPro has won this prestigious award 13 times since 2012!
What are we looking for
SoftPro is seeking a full time Shipping/Mail Room Administrative Assistant to join our awesome team! The focus of this position will include the management of the Shipping function for our sales and marketing teams administrative tasks for multiple teams as well as a few reception tasks. Work hours are 8:30am 5:30pm. Tuesday through Thursday you will work from our office in North Raleigh and then work remotely on Mondays and Fridays.
We are seeking an individual who is a flexible self-starter and open to helping wherever and whenever necessary. This individual also must understand the importance of amazing customer service teamwork and have a sense of urgency.
What will I do as an Administrative Assistant at SoftPro
This position will be responsible for a variety of tasks throughout the company but the primary focus is managing the shipping function for a few different departments.
Shipping/Mail Room Tasks
You will assemble and ship marketing materials booth-setups and various training materials for our Sales and Training teams. These will be for industry trade shows customer training sessions as well as various marketing initiatives throughout the year. Additionally you will:
SoftPro offers comprehensive health benefit offerings (medical dental vision disability etc.) 401k and Employee Stock Purchase Plans with company matching as well as generous paid vacation time and paid parental leave.
SoftPro has received national recognition for our excellent customer service and products and we were recently recognized as a 2025 Best Places to Work by the Triangle Business Journal! SoftPro has won this prestigious award 13 times since 2012!
What are we looking for
SoftPro is seeking a full time Shipping/Mail Room Administrative Assistant to join our awesome team! The focus of this position will include the management of the Shipping function for our sales and marketing teams administrative tasks for multiple teams as well as a few reception tasks. Work hours are 8:30am 5:30pm. Tuesday through Thursday you will work from our office in North Raleigh and then work remotely on Mondays and Fridays.
We are seeking an individual who is a flexible self-starter and open to helping wherever and whenever necessary. This individual also must understand the importance of amazing customer service teamwork and have a sense of urgency.
What will I do as an Administrative Assistant at SoftPro
This position will be responsible for a variety of tasks throughout the company but the primary focus is managing the shipping function for a few different departments.
Shipping/Mail Room Tasks
You will assemble and ship marketing materials booth-setups and various training materials for our Sales and Training teams. These will be for industry trade shows customer training sessions as well as various marketing initiatives throughout the year. Additionally you will:
- Unpackage and reshelve items from returned trade shows.
- Manage any employee shipping needs.
- Stay up to date on all shipping technology / rules / continuing education.
- Maintain organize and inventory shipping and storage rooms including an offsite storage location.
- Maintain postage meter.
- Track Marketing/shipping material inventory.
- Other shipping tasks as assigned.
Administrative Tasks
- Support various teams with specific daily weekly and monthly job duties.
- Retrieve and distribute incoming mail.
- Work with building manager and cleaning vendor for maintenance/cleaning requests.
- Manage expense reports for members of the Executive Team.
- Backup other Administrative Assistants with their tasks when needed.
- Other Administrative tasks as assigned.
Reception Tasks
- Answer incoming phone calls. Direct caller or resolve the inquiry.
- Greet vendors and visitors.
- Maintain office security and manage new hire and visitor badges.
- Maintain office and kitchen inventory. Work with vendors. Order supplies.
- Maintain conference room inventory.
- Maintain confidential document shredding schedule
- Other reception tasks as assigned.
What skills do I need to be a successful Administrative Assistant at SoftPro
- Demonstrate a pleasant and helpful demeanor to customers on the phone as well as employees within the office.
- Knowledge of UPS Federal Express and USPS shipping rules and regulations. Previous experience using these shipping applications is a plus.
- Excellent attendance.
- Ability to work independently and show initiative to learn new things.
- Prior shipping/mailroom experience preferred.
- Must be very organized and detail oriented.
- Must be able to follow calendar of events and meet shipping deadlines.
- Knowledge of Microsoft Word Excel MS Outlook MS Teams
- Ability to master new software applications required for position i.e. phone system CRM.
- Ability to safely use standard Shipping room equipment: carts box cutters shipping tape dispensers etc.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job:
- Will be regularly required to stand for longer periods of time and stoop kneel or crouch.
- Must regularly lift and/or move objects up to 30 pounds and occasionally 50 pounds. Some items require standing on a small ladder to reach.
Join us and live our Core Values
Deliver AMAZING Customer Service Be an AWESOME Teammate Adopt a Sense of Urgency Innovate to be Efficient Produce Quality Work Take Initiative Go the Extra Mile.
EQUAL OPPORTUNITY POLICY
FNF its affiliates and subsidiaries is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex age disability protected veteran status national origin sexual orientation gender identity or expression (including transgender status) genetic information or any other characteristic protected by applicable law.
Employment Type
Full Time
Key Skills
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