DescriptionServes as a liaison to families and/or student caregivers to provide assistance resources and support. Assists with coordination and access to information for students and families. Ensures that all initiatives support the system-wide goals and strategic plan. Performs other duties as assigned.
ResponsibilitiesEXAMPLES OF DUTIES:
- Serves as a liaison for student caregivers to provide assistance access to information resources and supports.
- Assists with School Student Support Services team and educators with organizing events for parents/caregivers and family members.
- Supports community school facilitator and/or principal in developing interest and involvement among families/caregivers in the school by encouraging participation in engagement activities that provide opportunities to build the capacity of caregivers engage caregivers in shared decision making and offer access to information that will support student learning.
- Collects data regarding caregiver conferences workshops and other activities in order to better understand and promote family/caregiver engagement in the school community.
- Confers and works with school administrators teachers guidance counselors community partners and others regarding engagement participation and feedback data to determine appropriate strategies to address caregiver needs.
- Develops rapport with students their caregivers and school staff in the interest of promoting the progress of the students.
- Contacts caregivers to serve on school committees or to attend family/caregiver events at the school.
- Arranges transportation and/or childcare for caregivers who request the assistance.
- Liaison between the school and district wide family and community engagement providing support with the district family engagement plan attending meetings and getting feedback on district family engagement initiatives.
- Serves as the contact person for caregivers to share their feedback or concerns about the School Progress Plan Family Engagement Plan and/or grant budget (e.g. Title I Concentration or Poverty Grant).
- Assist the school attendance team with providing families/caregivers with access to resources that support students and families/caregivers with resources to address barriers to student attendance.
- Collaborates to develop the school-based Family Engagement Plan and the school-level Home to School Compact as well as distributes the Title I District Level Family Engagement Plan. Invites caregivers to participate in the annual Title I meetings when applicable.
- Assists the school team with creating the sign in sheets agendas and gathering resources for family engagement events.
- Attends required meetings professional learning and workshops.
- Performs other duties as assigned.
QualificationsMINIMUM QUALIFICATIONS
Education Training and Experience:
- Possession of a high school diploma or appropriate equivalent.
- Two years of experience providing services to children and families or related community experience. Bilingual skills preferred.
Licenses and Certifications
N/A
Knowledge Skills and Abilities:
- Ability to maintain confidentiality in carrying out responsibilities.
- Knowledge of spelling grammar and arithmetic.
- Ability to follow established rules and regulations.
- Knowledge of and skill in the use of database internet spreadsheet word processing Microsoft Office and related applications.
- Strong oral and written communication skills.
- Skill and ability to develop effective working relationships with co-workers and staff members/providers from other partner agencies/organizations.
- Knowledge of the educational system.
- Knowledge of providing services to children and families.
- Excellent organization and communication skills.
- Skill and ability in establishing rapport with children their families service providers and staff. Ability to work independently and with a team under general supervision.
PHYSICAL AND ENVIRONMENTAL CONDITIONS:
- The work of this class is generally performed in a school environment.
Other Compensation:
This position may be eligible for extra duty activity pay as approved by the Supervisor/Principal. Visit the BCPS website to review the ESPBC Master Agreement for additional information at offers a comprehensive benefits program for eligible employees including options for medical plans dental plans vision life insurance flexible spending accounts disability coverage and 403(b)/457 plans. Other benefits include sick paid holidays personal business and bereavement days and flexible leave options such as FMLA sick bank and board approved leaves. All new hires will attend a benefits and retirement orientation upon hire.
Visit the BCPS website for additional information about benefit plans for BCPS employees at Non-exempt
Salary: 04/ESPBC (10 month/37.5 hours/week)
$23.36 to $39.18 (Hourly Base Pay Scale for Non-Exempt Office Professionals Clerical and Classified Employees Represented by ESPBC Effective September 20 2025)
Eligible for the Maryland State Retirement System
This job description defines the types of duties and level of difficulty of work required of positions in this title. It shall not be held to exclude duties not mentioned nor limit the right of management to assign work to employees.
Revised: 1/2023
Temporary and Support Services