Customer Experience Center Coordinator Wendell, NC
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Job Location:
Wendell, ID - USA
Yearly Salary:
$ 53760 - 92160
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
ATTENTION MILITARY AFFILIATED JOB SEEKERS- Our organization works with partner companies to source qualified talent for their open roles. The following position is available toVeterans Transitioning Military National Guard and Reserve Members Military Spouses Wounded Warriors and their Caregivers. If you have the required skill set education requirements and experience please click the submit button and follow the next steps.
Unless specifically stated otherwise this role isOn-Site at the location detailed in the job post.
Here at Siemens we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live work and move today and for the next generation! We know that the only way a business thrive is if our people are thriving. Thats why we always put our people first. Our global diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you
Transform the everyday with us
About Smart Infrastructure Electrification and Automation:
The Electrification and Automation (EA) Business Unit offers the full range of energy distribution systems and solutions for all markets and through all sales channels. We provide reliable power distribution grids of today while investing into our Future Grids portfolio and applications to create the power distribution grid of the future. Our comprehensive portfolio meets the growing technical requirements of todays and tomorrows power grid!
We are looking for an Customer Experience Center Coordinator. This position will be based in Wendell NC.
We are seeking a proactive customer-focused CEC Coordinator to serve as the first point of contact for guests and customers at our CEC. This role blends reception meeting coordination and event support ensuring a seamless and professional experience for all guests and internal stakeholders.
Roles & Responsibilities
Customer Experience & Reception
Greet and welcome visitors clients and employees with professionalism and warmth.
Maintain a clean organized and inviting reception and meeting space.
Manage visitor check-in/check-out and uphold security protocols.
Stock and maintain refreshments snacks and branded materials.
Meeting & Event Coordination
Schedule and coordinate customer meetings site visits and training sessions.
Collaborate with the Power Academy Learning Coordinator to support training logistics.
Prepare meeting materials including agendas presentations and follow-up documentation when needed.
Ensure all technical and hospitality elements are in place for virtual and in-person meetings.
Coordinate catering room setup and technology needs.
Administrative & Operational Support
Assist with administrative tasks and special projects.
Monitor and address office needs such as maintenance requests and supply orders.
Track customer feedback and support continuous improvement initiatives.
Additional Qualifications/Responsibilities
Youll win us over by having the following qualifications:
Basic Qualifications:
Experience:at least 3 years of professional experience in a similar position
Communication Skills:
Professional and responsive via email chat phone and in-person.
Exceptional interpersonal and communication skills both written and verbal.
Professionalism and Attitude
Maintain a positive dependable and accountable demeanor.
Demonstrate a strong work ethic and proactive approach to maintaining a pleasant office atmosphere.
Present a polished and professional appearance.
Organizational Skills:
Strong organizational and time management skills to handle multiple events simultaneously.
Detail-oriented with a focus on delivering high-quality communications materials and service.
Adaptability:
Remain adaptable and flexible in the face of unfamiliar or changing situations.
Accountability:
Ability to work independently with initiative ensuring timely completion of tasks and transparent communication.
Preferred Qualifications:
Familiar with Siemens LV & MV solutions
About Siemens:
We are a global technology company focused on industry infrastructure transport and healthcare. From more resource-efficient factories resilient supply chains and smarter buildings and grids to sustainable transportation as well as advanced healthcare we create technology with purpose adding real value for customers. Learn more about Siemens here.
Our Commitment to Equity and Inclusion in our Diverse Global Workforce:
We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society while ensuring that we attract the best talent based on qualifications skills and experiences. We welcome you to bring your authentic self and transform the everyday with us.
Youll Benefit From
Siemens offers a variety of health and wellness benefits to our employees.
The pay range for this position is $53760 - $92160 annually. The actual wage offered may be lower or higher depending on budget and candidate experience knowledge skills qualifications and premium geographic location.
Unless specifically stated otherwise this role isOn-Site at the location detailed in the job post.
Here at Siemens we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live work and move today and for the next generation! We know that the only way a business thrive is if our people are thriving. Thats why we always put our people first. Our global diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you
Transform the everyday with us
About Smart Infrastructure Electrification and Automation:
The Electrification and Automation (EA) Business Unit offers the full range of energy distribution systems and solutions for all markets and through all sales channels. We provide reliable power distribution grids of today while investing into our Future Grids portfolio and applications to create the power distribution grid of the future. Our comprehensive portfolio meets the growing technical requirements of todays and tomorrows power grid!
We are looking for an Customer Experience Center Coordinator. This position will be based in Wendell NC.
We are seeking a proactive customer-focused CEC Coordinator to serve as the first point of contact for guests and customers at our CEC. This role blends reception meeting coordination and event support ensuring a seamless and professional experience for all guests and internal stakeholders.
Roles & Responsibilities
Customer Experience & Reception
Greet and welcome visitors clients and employees with professionalism and warmth.
Maintain a clean organized and inviting reception and meeting space.
Manage visitor check-in/check-out and uphold security protocols.
Stock and maintain refreshments snacks and branded materials.
Meeting & Event Coordination
Schedule and coordinate customer meetings site visits and training sessions.
Collaborate with the Power Academy Learning Coordinator to support training logistics.
Prepare meeting materials including agendas presentations and follow-up documentation when needed.
Ensure all technical and hospitality elements are in place for virtual and in-person meetings.
Coordinate catering room setup and technology needs.
Administrative & Operational Support
Assist with administrative tasks and special projects.
Monitor and address office needs such as maintenance requests and supply orders.
Track customer feedback and support continuous improvement initiatives.
Additional Qualifications/Responsibilities
Youll win us over by having the following qualifications:
Basic Qualifications:
Experience:at least 3 years of professional experience in a similar position
Communication Skills:
Professional and responsive via email chat phone and in-person.
Exceptional interpersonal and communication skills both written and verbal.
Professionalism and Attitude
Maintain a positive dependable and accountable demeanor.
Demonstrate a strong work ethic and proactive approach to maintaining a pleasant office atmosphere.
Present a polished and professional appearance.
Organizational Skills:
Strong organizational and time management skills to handle multiple events simultaneously.
Detail-oriented with a focus on delivering high-quality communications materials and service.
Adaptability:
Remain adaptable and flexible in the face of unfamiliar or changing situations.
Accountability:
Ability to work independently with initiative ensuring timely completion of tasks and transparent communication.
Preferred Qualifications:
Familiar with Siemens LV & MV solutions
About Siemens:
We are a global technology company focused on industry infrastructure transport and healthcare. From more resource-efficient factories resilient supply chains and smarter buildings and grids to sustainable transportation as well as advanced healthcare we create technology with purpose adding real value for customers. Learn more about Siemens here.
Our Commitment to Equity and Inclusion in our Diverse Global Workforce:
We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society while ensuring that we attract the best talent based on qualifications skills and experiences. We welcome you to bring your authentic self and transform the everyday with us.
Youll Benefit From
Siemens offers a variety of health and wellness benefits to our employees.
The pay range for this position is $53760 - $92160 annually. The actual wage offered may be lower or higher depending on budget and candidate experience knowledge skills qualifications and premium geographic location.
Required Experience:
IC
Key Skills
- Computer Science
- user experience
- User Interface
- SME
- CSS
- Interaction Design
- Windows
- Android
- Usability Studies
- Visual Design
- HTML
- User Research
- JavaScript
- Web Services
- Wireframes
About Company
VetJobs & Military Spouse Jobs works with our employer partners to source, screen, and move qualified talent to the desktops of the Hiring Managers. Application is a two-step process, so please be patient with the team. When you submit to a position on our site your information will ... View more
