Manager Of Information Technology
Manager Of Information Technology
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Job Description
Additional Information
Job Title: Manager of Information Technology (with Support Experience)
Location: Bensalem PA
Job Type:Full-Time - hybrid
Reports To: Director of Information Systems
Overview
We are seeking a highly motivated and experienced Manager of Information Technology to lead our IT operations and manage key technology projects. This role is crucial in ensuring the reliability security and efficiency of our IT infrastructure and systems while also driving the successful implementation of new initiatives.
The Manager of Information Technology will be responsible for the day-to-day management of our IT environment overseeing a small team providing technical support and acting as the primary project manager for various IT-related projects. This position requires a blend of technical expertise leadership skills and a strong understanding of project management methodologies.
Responsibilities
Responsibilities:
IT Operations & Support:
- Oversee the daily operations of our IT infrastructure including networks servers workstations cloud services and telecommunications.
- Provide technical support and troubleshooting for hardware software and network issues escalating as necessary.
- Ensure the security and integrity of IT systems and data through regular monitoring patching and adherence to security best practices.
- Manage user accounts permissions and access controls in accordance with company policies.
- Administer and maintain enterprise applications and software systems.
- Develop and implement IT policies procedures and best practices to optimize efficiency and ensure compliance.
- Manage IT asset inventory and procurement ensuring effective resource utilization.
- Collaborate with vendors for IT services hardware and software managing relationships and ensuring service level agreements (SLAs) are met.
Project Management:
- Lead and manage a portfolio of IT projects from initiation to closure including infrastructure upgrades system implementations and software deployments.
- Define project scopes objectives deliverables and resource requirements.
- Develop detailed project plans schedules and budgets tracking progress and managing variances.
- Identify and mitigate project risks proactively addressing potential issues.
- Coordinate cross-functional teams stakeholders and vendors to ensure project success.
- Conduct post-implementation reviews and create documentation for all projects.
- Communicate project status issues and successes to stakeholders and senior management.
Skills :
- Strong proficiency in T-SQL for querying scripting and automation.(Required)
- In-depth knowledge and hands-on experience with multiple versions of Microsoft SQL Server (e.g. SQL Server).
- Experience with specific technologies relevant to your organization (e.g. cloud platforms like Azure/GCP CRM systems ERP systems).
- Knowledge of cybersecurity best practices.
Team Leadership:
- Supervise mentor and provide guidance to a small team of IT support specialists or technicians.
- Conduct performance reviews and support professional development for team members.
- Foster a collaborative and customer-focused environment within the IT department.
Qualifications:
- Bachelors degree in Computer Science Information Technology Information Systems or a related field.
- Minimum of 5-7 years of progressive experience in information technology with at least 2-3 years in a leadership or management role.
- Proven experience in managing IT operations and providing technical support.
- Strong project management skills with a demonstrated ability to lead and deliver IT projects on time and within budget. Experience with project management methodologies (e.g. Agile Waterfall) is a plus.
- Solid understanding of IT infrastructure components (e.g. networking Windows Server virtualization cloud platforms like AWS/Azure).
- Experience with cybersecurity best practices and data backup/recovery solutions.
- Excellent problem-solving and analytical skills.
- Strong communication interpersonal and organizational skills with the ability to effectively interact with all levels of the organization.
- Relevant certifications (e.g. CompTIA A Network Security PMP ITIL) are a strong plus.
Who We Are
Healthcare Services Group (HCSG) is an experienced partner managing housekeeping laundry dining and nutritional services within the healthcare market. For over 45 years we have provided essential services to thousands of healthcare communities nationwide. As one of Americas Most Trustworthy Companies we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and developing team members at every level.
Ready to Join Us
If youre looking for a role where you can lead with passion drive positive change and be part of a supportive and dedicated team apply now and start making a difference at HCSG!
HCSG is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage employees to bring their authentic original and best selves to work for a culturally inclusive team. We offer equal employment opportunities (EEO) to all employees and applicants regardless of race color religion sex national origin age disability genetics ethnicity pregnancy status gender identity sexual orientation marital status political opinions or affiliations veteran status or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.
Required Experience:
Manager
Employment Type
Full-Time
