General Description:
The User Experience Design Manager will manage and direct user experience to ensure ASHAs mission and vision by ensuring that its digital ecosystems are developed from a user-centric design perspective. The individual in this position will work collaboratively with a broad range of ASHA staff and consultants to envision and design user experiences that meet the needs of ASHA members and the public.
Responsibilities:
1. Responsible for managing all aspects of user experience design for ASHAs websites mobile apps and applications
2. User Design Manager should be able to:
- Manage the research and design digital interfaces that promote usability and enhance users experiences and interactions with our products.
- Execute on all phases of the UX Design from research reports prototypes process flows wireframes to final hand-off to developers and designers.
- Collaborate with cross-functional teams (DEV UX PM BA) to define design and deliver creative digital solutions
3. On-going duties include:
- Prioritize and manage multiple projects and deliverables concurrently and efficiently
- Advocate for best practices across all devices.
- Leverage web analytics to understand and enhance the user experience.
- Keep up-to-date on the latest trends and best practices in user experience research and design.
Contacts:
To accomplish responsibilities listed above the incumbent has contact with:
- National Office staff at all levels
- ASHA leaders members and consumers who use and test ASHA digital products.
- Outside vendors & consultants
Freedom to Act:
Incumbent will receive both specific and broad goals from the implementation of those goals considerable latitude will be given.
Qualifications Education Experience Knowledge Skills:
Knowledge and skills typically acquired through:
- B.A. or B.S. degree
- At least 5 years of experience developing websites web applications and digital products as an Information Architect Interaction Designer User Experience Designer Web Designer Usability Specialist or Front End Developer.
- Continuing education or coursework in user experience design web application development and web site development.
Scope and depth of technical skills/knowledge:
- Experience with user research and usability testing and documenting and communicating results.
- Demonstrate ability to produce high fidelity wireframes and have experiences with at least one wire framing and prototyping tool (e.g. Adobe CS Applications Omnigraffle Balsamiq Mockups or Axure) (portfolio samples will be required)
- Experience producing written and visual UX documentation including sitemaps wireframes reports user flows and PowerPoint presentations.
- Experience using fluid grids and working in responsive/adaptive websites using Bootstrap
- Proficient understanding of cross-browser compatibility issues and mobile web standards
- A basic understanding of HTML5 CSS3 & JavaScript and JavaScript frameworks
- Knowledge of web accessibility standards is helpful
- Experience with WordPress Episerver and SharePoint is helpful
Scope and depth of nontechnical skills/knowledge:
- Ability to assume a leadership role in advancing ASHAs overall user experience
- Strong interpersonal skills
- Ability to work independently and anticipate next steps
- Ability to handle multiple tasks and deadlines simultaneously
- Attention to detail
- Excellent communication presentation and analytical skills including the ability to communicatd persuasively across various audience
National Office EEO Policy:
It is the policy of the American Speech-Language-Hearing Association to provide equal opportunity to all employees without regard for race sex national origin religion marital status disability veterans status age sexual orientation or LGBT status genetic information citizenship or any other factor protected by applicable federal state or local laws and ASHAs Bylaws. This policy applies to recruiting hiring transfer promotion compensation and benefits upward mobility training and development access to facilities termination and other personnel actions. Under the direction of the Chief Executive Officer with a firm commitment from coaches at all levels within the organizational structure of the National Office affirmative action will be taken to ensure the full utilization of members of racial/ethnic minority groups women persons with disabilities and Vietnam and disabled veterans within our workforce.
Disclaimer:
This description is intended to provide an overview of the responsibilities and duties of the position. It is not all inclusive. The incumbent in the position will be expected to perform other duties as required. The responsibilities may change over time. This description is provided for informational purposes only and does not form the basis of a contract.
Required Experience:
Manager
General Description:The User Experience Design Manager will manage and direct user experience to ensure ASHAs mission and vision by ensuring that its digital ecosystems are developed from a user-centric design perspective. The individual in this position will work collaboratively with a broad range ...
General Description:
The User Experience Design Manager will manage and direct user experience to ensure ASHAs mission and vision by ensuring that its digital ecosystems are developed from a user-centric design perspective. The individual in this position will work collaboratively with a broad range of ASHA staff and consultants to envision and design user experiences that meet the needs of ASHA members and the public.
Responsibilities:
1. Responsible for managing all aspects of user experience design for ASHAs websites mobile apps and applications
2. User Design Manager should be able to:
- Manage the research and design digital interfaces that promote usability and enhance users experiences and interactions with our products.
- Execute on all phases of the UX Design from research reports prototypes process flows wireframes to final hand-off to developers and designers.
- Collaborate with cross-functional teams (DEV UX PM BA) to define design and deliver creative digital solutions
3. On-going duties include:
- Prioritize and manage multiple projects and deliverables concurrently and efficiently
- Advocate for best practices across all devices.
- Leverage web analytics to understand and enhance the user experience.
- Keep up-to-date on the latest trends and best practices in user experience research and design.
Contacts:
To accomplish responsibilities listed above the incumbent has contact with:
- National Office staff at all levels
- ASHA leaders members and consumers who use and test ASHA digital products.
- Outside vendors & consultants
Freedom to Act:
Incumbent will receive both specific and broad goals from the implementation of those goals considerable latitude will be given.
Qualifications Education Experience Knowledge Skills:
Knowledge and skills typically acquired through:
- B.A. or B.S. degree
- At least 5 years of experience developing websites web applications and digital products as an Information Architect Interaction Designer User Experience Designer Web Designer Usability Specialist or Front End Developer.
- Continuing education or coursework in user experience design web application development and web site development.
Scope and depth of technical skills/knowledge:
- Experience with user research and usability testing and documenting and communicating results.
- Demonstrate ability to produce high fidelity wireframes and have experiences with at least one wire framing and prototyping tool (e.g. Adobe CS Applications Omnigraffle Balsamiq Mockups or Axure) (portfolio samples will be required)
- Experience producing written and visual UX documentation including sitemaps wireframes reports user flows and PowerPoint presentations.
- Experience using fluid grids and working in responsive/adaptive websites using Bootstrap
- Proficient understanding of cross-browser compatibility issues and mobile web standards
- A basic understanding of HTML5 CSS3 & JavaScript and JavaScript frameworks
- Knowledge of web accessibility standards is helpful
- Experience with WordPress Episerver and SharePoint is helpful
Scope and depth of nontechnical skills/knowledge:
- Ability to assume a leadership role in advancing ASHAs overall user experience
- Strong interpersonal skills
- Ability to work independently and anticipate next steps
- Ability to handle multiple tasks and deadlines simultaneously
- Attention to detail
- Excellent communication presentation and analytical skills including the ability to communicatd persuasively across various audience
National Office EEO Policy:
It is the policy of the American Speech-Language-Hearing Association to provide equal opportunity to all employees without regard for race sex national origin religion marital status disability veterans status age sexual orientation or LGBT status genetic information citizenship or any other factor protected by applicable federal state or local laws and ASHAs Bylaws. This policy applies to recruiting hiring transfer promotion compensation and benefits upward mobility training and development access to facilities termination and other personnel actions. Under the direction of the Chief Executive Officer with a firm commitment from coaches at all levels within the organizational structure of the National Office affirmative action will be taken to ensure the full utilization of members of racial/ethnic minority groups women persons with disabilities and Vietnam and disabled veterans within our workforce.
Disclaimer:
This description is intended to provide an overview of the responsibilities and duties of the position. It is not all inclusive. The incumbent in the position will be expected to perform other duties as required. The responsibilities may change over time. This description is provided for informational purposes only and does not form the basis of a contract.
Required Experience:
Manager
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