Product Sales Support Executive

We are looking for a Digital Product Sales Support Executive to help grow the market share of our latest multi-award winning digital data and AI products.

Make a difference and share the rewards of our growth by helping deliver some of the UKs most important #tech4good solutions making the world a smarter safer greener and healthier place.

Youll join a talented team of dynamic and driven professional problem solvers; creative thinkers and solutions builders who thrive on helping clients meet the most exciting digital transformation challenges.

At a certified Great Place to Work youll experience a dynamic and nurturing environment that rewards initiative and flexibility and enjoy a career path tailored to your own aspirations.

About Us

The winner of two Queens Award for Innovation Informed Solutions delivers products and services for large-scale digital transformation using data and AI. Our digital data and technology solutions are used by globally recognised public and private sector brands operating in a variety of sectors including Civil Defence Healthcare Sustainable Environment and Land Asset Management Transport and Digital Democracy.

Product Sales Support Executive Position

We are seeking a Sales Support Executive to work with a Business Development Manager within our Products and Solutions Team.

Informed Solutions products help clients accelerate and de-risk digital business change improving customer satisfaction by creating better online experiences and transforming operational effectiveness through AI-enabled and data science-powered decision support.

Our enterprise product lines include:

InformedINSIGHT an open-standards-based data integration and analytics platform that unifies an organisations information landscape turning data science into real world decision support.

InformedDECISION a first-of-its-kind Artificial Intelligence (AI) and Natural Language Processing (NLP) platform that allows organisations to make better faster more informed decisions.

As Sales Executive you will work with the Product Business Development Manager and Product Team playing a vital role in identifying engaging and nurturing potential clients to support our growth in strategic sectors both in the UK and internationally (predominantly Malaysia and Australia)

You will:

• Proactively research and identify potential client organisations and key contacts across public and private sectors.
• Support the Business Development Manager in maintaining a healthy pipeline of opportunities and managing follow-ups.
• Assist in running campaigns preparing outreach materials presentations and proposals tailored to target clients.
• Familiarise yourself with our products and support demonstrations and showcases.
• Help maintain and update CRM system and prospect databases ensuring information is accurate and up to date.
• Monitor sector developments competitor activity and client needs to help shape outreach approaches.
• Support the Business Development Manager in growing and maintaining a partner network to assist in Product sales.
• Contribute to wider business development campaigns including events bid coordination and marketing initiatives.
• Act as an ambassador for the company promoting our products and values in all external interactions.

• Enthusiastic and proactive approach to business development and client engagement with a genuine interest in digital solutions that help to make the world a smarter safer cleaner and healthier place.

• Strong communication skills both written and verbal with the ability to build rapport quickly.

• Good organisational skills with the ability to manage multiple prospects and initiatives simultaneously.

• Experience using LinkedIn and email for business outreach; familiarity with Microsoft Dynamics CRM is a plus but training provided.
• A structured hands-on approach willing to learn and apply best practice sales techniques.

• Team-oriented mindset able to work closely with colleagues and contribute to shared business development goals.

• Self-motivated resilient and comfortable working in a fast-paced environment.

Senior colleagues experts and leaders at Informed Solutions are committed to supporting coaching upskilling and enabling the success and career progression of each other.

There are some foundation areas however which you need to possess to be able to successfully contribute to your team and work alongside others.

Key abilities that are necessary for success

• Able to work effectively in environments where you can adapt to innovative practices involving uncertainty change and agile working.
• Ability to manage competing priorities and your time so you can deliver high-quality work within deadlines.
• Good interpersonal skills with the ability to respect and accept different perspectives and disagreement work collaboratively in diverse teams and maintain positive working relationships.
• Good judgement and decision-making in complex environments where uncertainty ambiguity and risk must be collaboratively managed by working supportively alongside others.
• Good communication skills including clear constructive written outputs and measured respectful verbal delivery.

We work in a fast-paced ever-evolving innovation and problem-solving workplace environment where no two days are the same. This requires you to have the foundations of personal resilience professional adaptability and flexibility in working alongside others with a positive mindset.

We appreciate that this workplace culture and the level of variety wont suit everyone. However after significant consultations with colleagues at all levels we understand that these are the fundamentals of success in undertaking the complex innovation work which is the DNA of Informed Solutions.

These shared foundations are important to team cohesion performance and mutual personal support.

As colleagues we thrive in successfully problem solving together to deliver real-world impact; and value the variety of challenges and opportunities to learn grow and progress on a personal and professional level.