Customer Service Representative
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Are you someone whose smile can be heard over the phone Do you thrive in a fast-paced environment and love helping people Were looking for a friendly enthusiastic and task-oriented individual to be the voice of our company handling incoming client calls scheduling appointments and providing top-tier support.
Were a close-knit hardworking team that values creativity discipline and collaboration. If youre passionate about customer service and enjoy working in a dynamic office where no two days are the same wed love to meet you!
Key Responsibilities:
- Answer and manage incoming calls with a warm professional demeanor
- Schedule client appointments and follow up on inquiries
- Provide support and solutions to client requests
- Maintain accurate records and assist operations and sales staff
- Collaborate with team members to ensure smooth office operations
What Were Looking For:
- High energy and enthusiastic phone communication skills
- Strong interpersonal skills and a customer-first mindset
- Ability to prioritize tasks and manage multiple responsibilities
- Excellent organizational and basic math skills
- Proficiency in Microsoft Outlook and Office Suite
- Experience with phone sales and appointment scheduling
- Familiarity with Salesforce and QuickBooks Online is a plus
Why Join Us
- Supportive team environment
- Opportunities to grow and contribute creatively
- Fast-paced engaging work atmosphere
- A chance to make a real impact on client experience
Ready to bring your energy and expertise to our team
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
FPC (F-O-R-T-U-N-E Personnel Consultants) was founded in 1959 in New York City and is a recognized pioneer in the executive recruiting industry. FPC offices are operated by industry specialists who bring their own unique expertise and contacts, and backed by systems, infrastructure an ... View more
