CBS Credit To Cash Analyst | 6 Month Contract
CBS Credit To Cash Analyst | 6 Month Contract
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Salary Not Disclosed
1 Vacancy
Job Description
No Relocation Assistance Offered
Job Number#169093 - Hidalgo Mexico City Mexico
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care Personal Care Home Care Skin Care and Pet Nutrition. Our products are trusted in more households than any other brand in the world making us a household name!
Join Colgate-Palmolive a caring innovative growth company reimagining a healthier future for people their pets and our planet. Guided by our core valuesCaring Inclusive and Courageouswe foster a culture that inspires our people to achieve common goals. Together lets build a brighter healthier future for all.
The Collections Deductions & EDI Analyst will mainly focus on customer account EDI issues with the objective to avoid disruption or delays on the collection and deduction processes together with the effort to minimize the risk of financial impact related to chargeback costs due to EDI concerns. They will also focus on proactively detect and prevent collection issues on customer account collections for past due amounts on escalating and assisting in the resolution of business issues; reporting disputing and clearing deductions related to Gross to Net promotions vendor compliance audit pricing and inventory adjustments :
EDI process responsibilities include but are not limited to:
Analyze rejection information provided by customer for unpaid/outstanding invoices
Facilitate communication between customer and B2B Team
Test potential fixes/updates/implementations
Attend and follow up of EDI issues related to Invoices (810s)
Raise EDI tickets
Participate in meetings with customer and other internal Teams to discuss EDI issues/fixes
Internal meetings to follow up invoicing issues
Assisting in building EDI customer processes
Escalate urgent issues for EDI processes
Attend internal bi-weekly meeting follow up of IRs
Follow-up on tracking file of EDI issues
Set follow-up meetings with the Local team in order to discuss status of issues and fixes.
Build and keep EDI status file with all needed information for having a successful follow-up on all situations
Collections responsibilities include but are not limited to:
Obtaining overview of customer account balances
Generating past due notices to customer
Contacting customers for payment and documenting their response
Escalating collection issues to Local Finance Team and/or Sales
Assessing and recommending escalated issues for write offs
Generating and preparing periodic statements for customers
Monitoring customer performance vs. payment commitments
Responding queries from customers
Reconciling and/or obtaining payment remittances for unapplied payments
Preparing monthly estimates about past due balances and informing planned future steps to recover them
Assisting on the resolution of escalated customer issues by preparing or analyzing data
Participating in cross-functional meetings to discuss collection issues and find possible solutions
Assisting the Team Lead in the creation of monthly collection reports
Deductions responsibilities include but are not limited to:
Reviewing open customer deductions contacting the customers or Local Teams to get further details in order to identify and/or confirm the correct the deduction type
Monitoring deductions assigned through the worklist shared tracker files and/or email.
Notifying CDT (Sales) Customer Service and/or Local finance via workflow or shared tracker files of customer issues or for missing credit memos
Communicating open deductions and their status by running periodic reporting to Local Teams
Submitting disputes through email or customer portals in accordance with the instructions received from CDT (Sales) Customer Service and/or Local finance teams.
Providing Month End Results and deduction status to Team Lead
Clearing credit notes or paybacks and associated dispute cases
Escalating deduction issues to Local Finance Logistics and/or Sales Teams.
Preparing monthly estimates open deductions and informing planned future steps to clear them
Assisting on the resolution of escalated deduction issues by preparing or analyzing data
Participating in cross-functional meetings to discuss deduction issues and find possible solutions
Assisting the Team Lead in the creation of monthly deduction reports
Requirements
- Bachelors Degree in AccoutingFinance Business Administration or related fields
- At least 2 years of experience in financial areas
- English Intermediate Advanced English level
- Sufficient knowledge of financial statements and financial ratios (Preferred)
- Prior experience the Order to Cash process (Preferred)
- Proficiency with SAP Word Excel and Google tools (Preferred)
- Portuguese (Preferred)
This is a temporary position for 6 months.
Our Commitment to Inclusion
Our journey begins with our peopledeveloping strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self is treated with respect and is empowered by leadership to contribute meaningfully to our business.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race colour religion gender gender identity sexual orientation national origin ethnicity age disability marital status veteran status (United States positions) or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
#LI-Hybrid
Required Experience:
IC
Employment Type
Contract
