Diagnostic Development and Support Engineer

Job Title: Engineer Diagnostic Development & Support

Location: Any UK Site

Our Vision & Why It Matters

At Alexander Dennis our vision is to lead the evolution of sustainable on-road mass transportation and mobility.

We design deliver and support market-leading buses and coaches that help reduce emissions improve air quality and keep communities connected. Every role contributes to that mission whether youre engineering driving sales improving production or supporting our customers.

What Youll Do

As a Diagnostic Development and Support Engineer youll be the first point of contact for supporting service engineers tackling complex vehicle faults. Youll investigate issues capture learnings and turn them into smarter on-board and off-board diagnostic features and tools. From developing fault codes and guided routines to working hands-on with vehicles and test rigs youll play a key role in improving how our products are supported in the field.

What Were Looking For

Were looking for someone with experience configuring and customising diagnostic toolchains creating and maintaining ODX/OTX/CDD files and a solid understanding of vehicle communications (J1939 UDS CAN LIN IP). Youll bring proven problem-solving skills a clear and concise communication style and the ability to make complex topics simple. Most importantly youll have a genuine interest in vehicle technologies and a desire to make diagnostics better for the people who use them.

Bonus if you have: Its a real advantage if youve worked directly on vehicle electrical systems are familiar with V-model or structured development processes or have experience capturing engineering requirements.

What We Offer

Because we know that to deliver on our vision people have to feel supported and inspired:

Impact: Be part of something thats changing cities improving air quality helping public transport evolve.

Development & Growth: Training programmes mentorship opportunities to take on new roles broaden skills.

Culture & Belonging: An inclusive environment; your voice matters; we treat people fairly.

Perks & Benefits: Competitive salary pension wellbeing support cycle to work scheme enhanced maternity and paternity benefits.

Our Values What Guides Us

These are more than words on a page they shape how we work what we stand for and how we build trust with our customers communities and each other.

Safety: The health and wellbeing of our team members and the safety of our products are our top priority.

Quality: We strive for excellence in our products services and all that we do.

Integrity: We act with honesty transparency and integrity treating each other with respect in a diverse equitable and inclusive workplace.

Accountability: We take responsibility for our actions seeking to build trust and earn a reputation for excellence and reliability.

Teamwork: We work with our team members our supplier partners and our customers to pursue mutual benefits.

Sustainability: We seek long term success for our business our communities and the environment through responsible sourcing lean manufacturing and sustainable operations.

How to Apply

If you see yourself growing with Alexander Dennis and contributing to our vision wed love to hear from you.

Please complete our online application form and attach your CV!

We care deeply about being inclusive and we encourage applications from people with diverse backgrounds and experiences.

If you are an internal applicant you have a responsibility to inform your current line/department manager and local human resources representative before applying for the role.

Due to the volume of vacancies and applications we would prefer that you submit your application online. If however you require an alternative method of applying please give us call onor send an email to

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