Home Lending Specialist | TPB Virtual | Adelaide
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Position Description:Home Lending Specialist Virtual Banking - Position Description TPB
Closing Date: EOD Tuesday 7th October - please note screening and interviews could take place prior to this date so dont delay apply NOW!
Your new role could be just a few clicks away..
Become a key player in the Virtual Home Lending team! As a Home Lending Specialist youll be responsible for driving home lending growth providing exceptional customer service and building strong relationships entirely virtually. Youll manage customer interactions across various digital channels - phone email messaging and emerging technologiesto fulfil home lending needs. Your focus will be on delivering needs-based sales expanding customer product holdings and achieving personal lending growth targets while consistently providing outstanding service. This role offers a fantastic opportunity to utilise your expertise in an innovative virtual environment and make a significant contribution to enhancing the customer experience and deepening customer relationships.
Key Responsibilities:
- Home Lending Fulfilment:Provide needs-based sales and seamless home lending fulfilment to customers across various channels (phone email messaging etc.).
- Customer Engagement:Build strong relationships with customers focusing on their financial needs and expanding their product holdings.
- Growth & Performance:Contribute to personal lending growth targets ensuring exceptional service in every interaction.
- Digital Proficiency:Utilise advanced technology and digital capabilities to manage customer interactions effectively.
- Collaboration:Work effectively within a virtual team environment collaborating and strengthening stakeholder relationships.
To Succeed in This Role Wed Love You To Have:
- Lending experience and a good understandingof our Banks lending products digital offerings policies and regulations.
- Passionate about customer service and a proven track record of deepening customer relationships.
- Exceptional interpersonal skills and proven ability to manage stakeholder relationships effectively.
- Self-driven and highly motivated.
- Strong technology and digital capabilities.
- Adaptable and thrive in a changing environment.
We offer flexible work options that put our people first and a hybrid model of minimum 60% on site attendance (3 days per week) at any of our Head Office Locations.
We are excited to announce that we are expanding our HLS team by two! We are currently recruiting for two full-time and permanentpositions.
Please noteall internal candidatesare required to notify their immediate leader when applying for a new career opportunity and you will be asked to acknowledge they have done so upon submission of your application.
RecruiterName: Natalie Cornell Senior Talent Acquisition Advisor
Recruiter Number:
Required Experience:
IC
Key Skills
- Business Finance
- ERP Sales
- Access Control System
- Attorney At Law
- Credit
- Application Development
About Company
Relevant. Valued. Connected. At Bendigo and Adelaide Bank we're aiming to be Australia's bank of choice.
