Front Desk Assistant

Agency

Department

We are looking for a friendly and professional student assistant to join our team and serve as a first point of contact for visitors callers and students. This role is ideal for a student who enjoys working with people and is looking to build hands-on experience in customer service and administrative support.

Responsibilities:

• Greet and assist students staff and visitors in a courteous and professional manner.

• Help resolve basic customer concerns or escalate issues to the appropriate staff member.

• Answer phones and provide accurate information or direct inquiries appropriately.

• Maintain a welcoming and organized front desk or service area.

• Collect feedback from customers and share it with the appropriate staff member.

• Assist with maintaining updated FAQs and service resources.

Required Education and Experience:

• Presently enrolled at Prairie View A&M University for at least nine (9) graduate or six (6) undergraduate semester credit hours during the term in which the work is to be done.

• Must be in good academic standing (SAP) as demonstrated through your college; minimum 2.0 GPA

• No prior experience necessary

• For work eligibility during a summer term a student must be enrolled for at least three (3) graduate or undergraduate semester credit hours during the term in which the work is to be done or preregistered at least six (6) undergraduate semester hours or nine (9) graduate semester hours for the upcoming fall term.

Preferred Knowledge Skills and Abilities:

• Strong interpersonal and communication skills.

• Basic proficiency in Microsoft Office (Word Excel Outlook).

Job Posting Close Date:

• Until filled.

Required Attachments:

Please attach all required documents listed below in the attachment box labeled as either Resume/CV or Resume/Cover Letter on the application. Multiple attachments may be included in the Resume/CV or Resume/Cover Letter attachment box.

• Cover Letter (Optional)

• Resume

• Detailed Class Schedule

Application Submission Guidelines:

The required documents listed in the above-Required Attachments section must be attached to the application prior to the job closing date indicated to ensure full consideration for the application submitted. Please contact the Office of Human Resource on or before the closing date indicated above at or should you need assistance with the online application process.

All applicants are required to apply via our Career Site on or before the closing date indicated on the job posting. Applicant inquiries received via email and websites such as Indeed HigherEdJobs etc. will not be considered unless the individual has applied to the available position via thePVAMUcareer site.

Background Check Requirements:

All positions are security-sensitive. Applicants are subject to a criminal history investigation and employment is contingent upon the institutions verification of credentials and/or other information required by the institutions procedures including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.