Job Title: Sage CRM Support Specialist (Contractor)
Location: Dublin (Hybrid Remote & Onsite as required)
Contract Type: Part-time Contractor (Approx. 10 hours/month)
About the Role
Innovate Skillsource is seeking a Dublin-based contractor to provide ongoing support for our client who use Sage CRM to manage member communications document workflows Mailchimp campaigns and document sharing. This is a support-only role.
Key Responsibilities
- Provide remote and occasional onsite support for Sage CRM users
- Troubleshoot issues related to workflows templates and integrations
- Assist with Mailchimp integration and campaign support
- Support user access permissions and minor configuration changes
- Liaise with Sage and third-party vendors when needed
- Document support activities and maintain a log of issues/resolutions
Requirements
- Proven experience supporting Sage CRM in a business environment
- Familiarity with Mailchimp integrations and CRM workflows
- Strong communication and problem-solving skills
- Availability for occasional onsite visits in Dublin
- Ability to work independently and manage time effectively
Contract Terms
- Approx. 10 hours/month remote support
- Additional hours billed separately
- Onsite visits billed at agreed day/half-day rates
- Contractor must provide own equipment and workspace