Team Member

Cornwall - UK

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

St Austell Brewery is recruiting for an exciting new job opportunity within our internal IT team. We are looking for a IT Support Technician to join in a technical hands-on role responsible for the initial assessment triage research and subsequent resolution of IT incidents. You will also be responsible for deploying maintaining and repairing the IT services within the wider group.

Role Requirements:

Working closely with the Technology Services Manager and the wider team your responsibilities will include:

Proactively manage hardware and software installs at multiple locations across the St Austell Brewery group.
Work with internal teams to resolve issues with St Austell Brewery IT services.
Troubleshoot any IT technical issues and resolve in a professional and timely manner.
Administer computer networks and related computing environments making sure they are patched upgraded and installed in accordance with the life cycle management schedules.
Provide positive end-to-end customer experience and provide a single point-of-contact for the customers.
Monitor and maintain email applications virus protection software web filtering and monitoring appliances and firewall profiles.
Develop knowledge of current software and hardware products so that you can resolve requests on first contact.
Provide after hours and weekend on-call support as needed.

What we offer in return

25 days annual leave (plus 8 bank holidays)
Company bonus scheme
30% discount on food & drink within our managed pubs & Visitors Centre shop
50% discount on accommodation within the managed estate
Fantastic training & career development opportunities
Pension Scheme - 4% Employee and Employer. Can increase to 5% if required
Cycle to work scheme
Westfield Health cash plan Claim money back for Dental Eye Care Physio etc.
Westfield Rewards Shopping rewards

Additional Info

Fora job description please email

StAustell Brewery is an Equal Opportunities employer and we positively encourageapplications from suitably qualified and eligible candidates regardless ofage sex race disability sexual orientation gender reassignment religionor belief marital/civil partnership status or pregnancy and maternity. Wealso welcome requests for flexible working.

Earlyapplications are encouraged as well review applications throughout therecruitment process and reserve the right to close the advert at anytime.

Pleasenote that we politely request no contact from recruitment agencies or mediasales. Speculative CVs from recruitment agencies wont be accepted nor thefees associated with them.

Weare not able to offer a UK sponsorship for this role.