Sr. Sales Ambassador Core Diagnostics Michigan

Abbott

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profile Job Location:

Ann Arbor, MI - USA

profile Monthly Salary: $ 75300 - 150700
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare with leading businesses and products in diagnostics medical devices nutritionals and branded generic medicines. Our 114000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Working at Abbott

At Abbott you can do work that matters grow and learn care for yourself and your family be your true self and live a full life. Youll also have access to:

  • Career development with an international company where you can grow the career you dream of.

  • Employees can qualify forfree medical coverage in ourHealth Investment Plan (HIP) PPOmedical plan in the next calendar year.

  • An excellent retirement savings plan with a high employer contribution

  • A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.

  • A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity working mothers female executives and scientists.

The Opportunity

We are looking for a highly driven and technically proficient Senior Sales Ambassadorto join our Diagnostics team managing accounts in Eastern and Western MI. As a Senior Ambassador you will accelerate growth and expand market share across key accounts. This role is ideal for a professional with a strong background in clinical diagnostics and a deep understanding of laboratory and hospital environments. The Senior Ambassador will play a critical role in driving revenue by leveraging their technical expertise to influence purchasing decisions and deliver tailored diagnostic solutions. This role operates as the primary account management contact aiming to improve economic profitability increase customer loyalty and retain business through contract renewal and closing new solutions.

What Youll Work On:

  • Customer Relationship & Retention: Serve as a trusted advisor to established customers fostering loyalty and achieving retention targets. Enhance customer satisfaction through proactive issue resolution and regular business reviews. Collaborate with Enterprise Account Managers to secure early renewals and mitigate competitive threats.
  • Account Management & Growth: Develop and execute strategic account plans focused on value expansion and profitability. Identify and implement operational and service improvements to drive customer success. Influence purchasing decisions and optimize reagent utilization.
  • Technical & Operational Support: Perform assay integrations and address laboratory technical needs. Support new account implementations including ordering installation and validation. Coordinate order delivery and billing processes to ensure operational efficiency.
  • Cross-Functional Collaboration: Partner with Sales Marketing Customer Support Technical Service and Finance to deliver cohesive customer experiences. Escalate and resolve customer challenges in collaboration with the service organization. Contribute to quality effectiveness through accurate documentation of complaints and resolutions.

Required Qualifications:

  • Bachelorsdegree3 yearsAssociatesdegree 5HS/GED 7 years of relevant experience

  • Professionalexperienceinsales or laboratory operations.

  • Willingness to travel within the assigned territory.

Preferred Qualifications:

  • Bachelors degree inEngineering Life SciencesorMedical Technologyand/orhealthcare-related Field.

  • Experiencewith a proventrack recordin sales field service or within a technical call center.

  • Deep understanding of laboratory instrumentation workflows and regulatory requirements.

Learn more about our health and wellness benefits which provide the security to help you and your family live full lives:

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer committed to employee diversity.


The base pay for this position is

$75300.00 $150700.00

In specific locations the pay range may vary from the range posted.

JOB FAMILY:

Sales Force

DIVISION:

CRLB Core Lab

LOCATION:

United States of America : Remote

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Yes 50 % of the Time

MEDICAL SURVEILLANCE:

No

SIGNIFICANT WORK ACTIVITIES:

Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day) Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day) Driving a personal auto or company car or truck or a powered piece of material handling equipment

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

EEO is the Law link - English: EEO is the Law link - Espanol: Experience:

Senior IC

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare with leading businesses and products in diagnostics medical devices nutritionals and branded generic medicines. Our 114000 collea...
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Key Skills

  • Sales Experience
  • Marketing
  • Customer Service
  • Google Docs
  • Serving Experience
  • Retail Sales
  • Android
  • Product Demos
  • Event Planning
  • Events Management
  • Event Marketing
  • Dancing

About Company

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WHO WE ARE CREATING LIFE-CHANGING TECHNOLOGY From removing the regular pain of fingersticks as people manage their diabetes to connecting patients to doctors with real-time information monitoring their hearts, from easing chronic pain and movement disorders to testing half the world’s ... View more

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