Griswold Home Care for Howard County Maryland is seeking a dedicated Full-Time Care Coordinator to join our compassionate team. Are you passionate about connecting people and making a meaningful difference in the lives of seniors and their families Do you thrive in a role where relationship-building and problem-solving come together Are you looking for a full-time career with a respected established company in the Home Care industry If youre ready to be the heart of our care coordination efforts read on!
What Youll Do: As our Care Coordinator youll be the vital link between our clients and caregivers ensuring perfect matches and exceptional care experiences.
Key Responsibilities:
- Client & Family Relations: Build meaningful relationships with clients and families understanding their unique needs and matching them with ideal caregivers
- Caregiver Support: Develop strong relationships with our caregiver team matching them with assignments that fit their skills and improve retention
- Ongoing Care Management: Conduct regular check-ins through calls texts emails and in-person visits to ensure client satisfaction
- New Client Onboarding: Create welcoming thorough experiences for new clients joining our Griswold family
- Digital Lead Management: Work our digital leads using our proven 8-touch process
- Administrative Excellence: Manage payroll billing scheduling systems and maintain accurate client information
- Recruitment Support: Assist with caregiver recruitment through events job postings and referral partnerships
- On-Call Support: Participate in office on-call rotation to support clients and caregivers
What Were Looking For:
Experience & Education:
- Associate degree in human services or related field preferred (not required)
- Previous experience in home care human services or similar field required
- Strong desire to help others and make a difference
Essential Requirements:
- Excellent verbal and written communication skills
- Proficient with Microsoft Office and computer systems
- Pleasant phone manner with high emotional intelligence
- Valid drivers license with reliable transportation that is not shared with anyone
- Ability to lift 40 pounds and alternate between sitting and standing
- Must pass criminal background check per Maryland regulations
Personal Qualities We Value:
- Creative problem-solving abilities
- Highly organized and detail-oriented
- Flexible multitasker with excellent time management
- Proactive with strong initiative and follow-through
- Cheerful team player who works well independently
- Available for occasional weekend/evening hours
Compensation: $52000 annually. This position also offers additional compensation of $7800 in PERCS for meeting quarterly & annual care coordination goals. What We Offer:
- Comprehensive benefits package including health dental and vision
- 401K with company match
- Paid time off and sick leave
- Holiday pay
- Tuition reimbursement and scholarship opportunities
- Ongoing training and development
- Mileage reimbursement
- Opportunity to make a real difference in peoples lives
About Griswold Home Care Live assured means enjoying the independence you desire while having the peace of mind you deserve. Founded in 1982 by Jean Griswold we are the nations oldest non-medical home care franchise with over 170 locations across 30 states. Weve touched the lives of more than 10000 families by providing compassionate professional care that allows clients to remain in the homes they love.
Our company is built on timeless values of compassion and respect and were equally committed to supporting our dedicated team members. We offer above-average compensation robust appreciation programs and opportunities for career growth. Our Jean Griswold Scholarship Foundation assists individuals seeking to further their education in care-related fields.
Ready to coordinate care and change lives Apply today to join our mission of helping seniors live assured in their own homes!
Learn more here: Home Care is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.