Account Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014 we started operations in Singapore and have become the regions largest and fastest growing last-mile logistics company partnering with over 35000 merchants and delivering more than 1000 parcels every minute across six countries.
Responsibilities
- Responsible for developing relationships with key shippers and maintaining existing key shippers by closely engaging and strong relationships also overseeing business opportunities to develop with. And help key shippers to solve their key problems.
- Growing Revenue of assigned shippers through shipper engagement
- Developing healthy network both internally (within Ninja) and externally for collaborative purpose
- Data Fulfillment related to complaints performance Profiling and other request from shipper
- Supervise accounts daily to retain existing relationships
- Actively manage and resolve shipper issues by clarifying the shippers complaint determining the cause of the issue selecting and explaining the best solution to solve the issue expediting correction or adjustment and following up to ensure resolution.
Requirements
- 1-2 experience years
- Ability to maintain calm under pressure
- Ability to problem solve
- Ability to collaborate across functions
- Efficiency and organisational skills
- Strong administrative skills
- Computer literacy in order to type up reports results and details of customer interaction
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Manager
Key Skills
- Business Development
- Cement Plant
- Business Support
- Data Analysis
- ASP
About Company
Ninja Van is Southeast Asia’s leading logistics provider, with the highest service coverage over 6 countries in the region. Experience the joy of hassle-free deliveries by shipping with Ninja Van today.
