Resident Relations Manager Murfreesboro, TN
Resident Relations Manager Murfreesboro, TN
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Salary Not Disclosed
1 Vacancy
Job Description
Opportunity Overview:
Similar to an Assistant Community Manager the Resident Relations Manager provides vital support to the General Manager and helps create a strong sense of the General Managers absence youll take the lead as the primary point of contact for residentsensuring they feel acknowledged supported and genuinely valued. Youll handle resident communications thoughtfully resolve concerns and work closely with onsite teams to deliver exceptional service and elevate the overall resident experience. Youll play a central part in building a warm welcoming atmosphere that residents are proud to call home.
Your Day-to-Day:
- Assist the General Manager by overseeing daily operations when theyre at the sister property
- Be the go-to expert and friendly face for resident questions concerns and everyday needs
- Jump in on leasing effortsgreet prospects give engaging tours follow up with leads and help future residents find their perfect home
- Keep things running smoothly by processing lease applications screening applicants and ensuring all paperwork is in order
- Build strong relationships through clear communication with both current residents and prospects
- Monitor local market trends and help the team stay competitive
- Lead the charge on resident renewals and retentionbecause keeping happy residents is what its all about
- Own our online reputationmanage social media respond to reviews and keep our digital presence positive and engaging
Why Youll Love Working Here:
- Comprehensive Training: Company-paid in-person training in Tampa FL to set you up for success.
- Growth Opportunities: Ongoing development programs to support your career advancement.
- Recognition & Appreciation: We celebrate individual and team achievements through various initiatives.
- Stability & Success: Join a best-in-class operator with a strong history and commitment to a sustainable future.
- Excellent Compensation: Competitive base pay plus commissions bonuses and stock awards.
- Employee Ownership: Stock awards within your first year of employment.
- Benefits: Best-in-class medical dental and vision insurance rent discounts generous PTO paid holidays 100% company-paid insurance (Life AD&D and Long-Term Disability) and a 401(k) with a 100% company match (up to 4%).
What Were Looking For:
- 3 years of experience in multifamily property management preferred
- Tech-savvy with proficiency in Microsoft Office (Word Excel Outlook); Entrata experience a plus
- Familiarity with Fair Housing laws and leasing regulations
- Must have a valid drivers license reliable transportation and be open to limited travel (up to 10%)
- Requirement: Must be able to attend a company paid multi-day out of state training within 2 weeks of start date.
We are an Equal Opportunity Employer and committed to building a diverse and inclusive culture. We consider applicants for all positions without regard to race color religion sex national origin age sexual orientation familial marital or veteran status disability or any other legally protected classes.
Required Experience:
Manager
Employment Type
Full-Time
