Online Client Advisor
Online Client Advisor
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Job Description
Our Company
Technogym inspires 70million daily users to train using our innovative & engaging solutions for fitness sport and health. By promoting the Healthness lifestyle of exercise a balanced diet and a positive mental approach AI Tracking & Longevity Technogym has rapidly grown into a success story of over 2800 employees at 16 branches expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.
Suppose you are a team player with strong relationship skills and an international approach eager to invest your energy in building that case you have the right spirit to join Technogym because you have the IMBESTIO! You will naturally fit our culture if you work out and live a healthy lifestyle are proactive determined and are digitally savvy. Move with us for a better world!
Your Role
We are looking for an energetic and results-oriented Sales Executive to join Troy and the team out of our UK Headquarters in Bracknell Berkshire. You will play a key role in increasing our profitability and sales revenue by delivering a seamless sales experience within the Health Corporate and Performance markets; managing client interactions via phone chat and email.
As a Technogym Expert you will be conducting outreach focussing of the software sales within the corporate sector. You will do this by sharing our brand ethos understanding the clients brands and needs developing and presenting the appropriate solutions addressing any concerns closing the sale (or referring onto the field sales team where appropriate) and ensuring a personalised and supportive purchasing experience. You will work closely and collaboratively with the field sales team to ensure the best possible result and will handle all requests from new and/or existing customers; following up on leads from marketing campaigns.
In the Health Corporate and Performance market we are luxury and prestige. Our collective mission is to deliver a healthier planet through healthier people. Our salespeople are consultative and sell through value and storytelling; assured by our brand quality innovation and Total Wellness Solutions. Teamwork and relationships are key to delivery.
Your Impact
To be successful in this role you will be results-driven accountable innovative curious collaborative and have the entrepreneurial mentality - of course underpinned by a passion for fitness wellness and sports. If you would like to work for a business leading the way in Wellness with an immersive ethos and vision incredibly passionate people and products and solutions you can truly buy in to then please read on and see how you can make a successful addition to our team.
Achieve and over-achieve inside sales targets
Deliver a premium level of customer satisfaction by understanding their needs and offering the right solution to reach their and their consumers
Manage inbound calls whilst creating proactive outbound calls to generate new business opportunities for either direct or indirect sales
Schedule visits with your field sales colleagues where the customers needs are best placed within these areas
Keep up-to-date as a product and solutions expert being a credible Technogym Ambassador
Maximise outbound call campaigns
Manage and maintain ongoing opportunities to ensure the correct support for each order whilst keeping the wider business informed
Collect and share adequate market feedback with relevant departments
Manage and profile the CRM Database to ensure information is accurate and up to date (knowledge of Salesforce is a plus)
Oversee the process from order to installation and payment to ensure sound execution of the sale
Provide customers with CAD visuals of their spaces and solutions (full training provided)
About You
What you will have:
Knowledge of the steps within the sales process previous software sales experience highly desirable
Previous experience selling into the corporate environment
CRM and pipeline management
Exceptional customer relations (oral and written)
Knowledge of fitness performance health and product use
Communication active listening and remote presentation skills
Social media IT proficiency and digital skills
Integrity and humility
Hunger and drive
Passion and optimism
Team player and collaborative
Independent and organised
Curious problem solver
Results driven Refuse to Lose mentality
Loves Technogym products
Passion for sport fitness and wellness
Whats on offer
- Competitive salary (we have nothing to hide the job postings just do not show this information easily)
- Annual bonus scheme
- High-end and up-to-date tools to do the job well
- On-site premium showroom (also the staff gym!)
- 25 days annual leave (increasing further with long service) plus UK Bank Holidays
- Free parking
- Free premium Italian coffee
- Pension and Life Assurance scheme
- Private Medical Insurance
- Corporate Wellness Programme and wellness benefits
- Retailer discounts portal and partner benefits
- Employee Assistance Programme
- Product employee purchase scheme
- Comprehensive induction programme
- Promoting from within is our first priority
- Amazing people!
Technogym is an Equal Opportunities Employer
Technogym is an equal opportunities employer. We welcome applications from all members of society irrespective of age sex sexual orientation race religion or belief.
Discover your potential with a career at Technogym where work means loving what you do taking on challenges learning from others sharing a vision and making it come true!
Required Experience:
Unclear Seniority
Employment Type
Advisor
