HRO (workforce admin) AM
HRO (workforce admin) AM
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Job Description
Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Management Trainee/Assistant Manager Workforce Data Admin
This role is crucial in supporting the optimization of workforce performance through data update data analysis forecasting and reporting. The ideal candidate will have a strong background in workforce analytics operational support and collaboration across functions including payroll.
Responsibilities.
& Onboarding Process Management:
oSupervise pre-joining formalities including document collection verification and background check initiation.
oCoordinate with third-party vendors and internal teams for pre-employment check status tracking escalations and closure.
oEnsure onboarding platform updates (Oracle Taleo or similar) and Day 1 readiness including employee ID creation and system access.
oEnsure compliance with onboarding checklists SLAs and documentation standards.
Handling and Validation:
oCollect validate and manage large datasets to ensure accuracy and completeness.
oConduct regular audits to maintain data integrity and resolve discrepancies.
oManage changes to employee records across the employee lifecycle.
oTrack and resolve data discrepancies and errors by coordinating with HR payroll and IT teams.
Data Management & Governance:
oOversee and/or execute end-to-end employee master data administration (hires personal data & organizational/job changes positions terminations etc.) in HRIS platform.
oMaintain data integrity and ensure accuracy through validation and regular audit checks.
oAct as a control point for high-risk or sensitive HR transactions and escalations.
oReview bulk uploads and mass changes to employee data for compliance and accuracy.
oQueue management - case triaging & closure.
Ownership & SLA Management:
oEnsure adherence to SLAs internal controls and standard operating procedures across the data administration lifecycle.
oSupport or lead operational planning for high-volume changes such as org-wide promotions year-end reviews or system migrations.
oEnsure compliance with data protection regulations (e.g. GDPR) and internal data governance policies.
oMaintain documentation for audit readiness and reporting purposes.
Engagement:
oCollaborate with HRBPs payroll onboarding IT and compliance teams to ensure accurate and timely processing of employee data BGC and employee onboarding.
oAct as a liaison between operational teams and global HR teams for issue resolution and data integrity assurance.
Optimization:
oIdentify opportunities for automation and process improvement in workforce data administration.
oDrive initiatives to reduce manual errors and improve first-time-right performance.
oHandle escalations or exceptions related to data transactions and coordinate corrective actions.
Qualifications we seek in you!
Minimum Qualifications
Bachelors degree in HR Business Data Science or a related field.
Proven experience in Workforce Data Admin or a related role with a background in leadership.
Proficiency in data tools and platforms (e.g. Power BI Tableau).
HCM tool experience Oracle preferred.
Experience in ticketing tool like Service Now Zendesk etc is preferrable.
Excellent verbal and written communication skills.
Willingness to work 5 days from office in client specific shift.
Preferred Qualifications/ Skills
Certifications in project management or data analytics.
Proven ability to manage operations and coordinate with multiple stakeholders.
Familiarity with workforce analytics and audit-readiness practices.
Strong leadership and interpersonal skills.
Analytical mindset with a focus on problem-solving.
Ability to manage multiple priorities and deliver under tight deadlines.
Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Employment Type
Full-Time
