Social Insights Manager (Freelance)

Social Element

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profile Job Location:

Birmingham - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Where: Remote United States based.

Type: Freelance


Join Us at The Social Element!

Founded 23 years ago were a leading global and independent full-service social media agency on a mission to Make Social Better for everyone.

To us better social means creating unskippable content making scrolling safer for everyone creating stronger connections with each other and making a huge impact.

We are looking for 2 Freelance Social Insights Manager with strong expertise in Sprinklr to lead on an exciting project for one of our clients. This is a 35 hour a week contract from 6 October 2025 through to 9 January 2026.

Is this you

You will be known for great storytelling and insight generation. You will have fantastic communication and time management skills and be able to work confidently within an agency structure in order to bring the best work to your clients.

Responsibilities:

  • Deliver reporting end-to-end from research design analysis and visualisation to delivery.

  • Deliver your projects on time and to a high standard with minimal supervision.

  • Build relationships with key stakeholders both within and outside of the Insights Team.

Requirements


Skills & qualities

    • Strong technical experience in Sprinklr working with listening/earned data.

    • Fantastic attention to detail organisational and time management skills.

    • Honed storytelling skills and comfortable in presenting your work

    • A curious proactive approach with a can-do attitude

    • A team oriented professional with the ability to work independently and self-motivated

    • Competent in using Microsoft/Google Suite with a focus on PowerPoint and excel.


    Experience

    • 4 years experience working in an insights role

    • We dont mind where you come from. Your experience could be from brand-side agency or publisher; working in PR creative social or elsewhere.

    • Experience with North American market & culture.


    The Hiring Process

    The hiring process may vary but is usually made up of the following stages:

    Intro call - with one of the talent team

    Interview with Senior Data Analyst and Social Media Insights Manager


    How To Apply

    If all this sounds like you simply upload your CV/resume and a cover letter (or a link to your cover letter video if you prefer).

      ***If you would prefer to submit your application in a different format please feel free to get in touch with us at and we will be happy to assist you in any way we can.


      We are excited to receive your application!


      Where: Remote United States based. Type: Freelance Join Us at The Social Element! Founded 23 years ago were a leading global and independent full-service social media agency on a mission to Make Social Better for everyone.To us better social means creating unskippable content making scrolling safe...
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      Key Skills

      • Motivational Interviewing
      • Acute Care
      • Crisis Intervention
      • Behavioral Health
      • Intake Experience
      • Hospice Care
      • Case Management
      • Home Care
      • Child Welfare
      • Experience with Children
      • Social Work
      • Addiction Counseling

      About Company

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      We use our next-level understanding to help brands show up on social the way their audience needs, and be more human.We don’t stop at helping brands. We’re training all generations in how to social safely.Making Social Better is what keeps us up at night and gets us out of bed in the ... View more

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