Senior Manager Advisory Business Operations
Senior Manager Advisory Business Operations
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Job Description
Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Senior Manager Advisory Business Operations
We are seeking a highly organized and proactive Advisory Business Operations Manager to support the effective functioning of our Global Applied Advisory practice. This role will act as a central coordinator across Sales Delivery Finance Operations and Capability teams to ensure excellence in execution reporting governance and continuous improvement.
Responsibilities
Advisory Sales
oPartner with growth Ops team dashboards and reporting- Pipeline inflows booking embedment vs standalone deal
Finance
oF/U of weekly actions from weekly Business review
oDrive closure of f/u actions from it
oActivities related to Revenue margin improvement and profitability enhancement.
Advisory Operations
oPartner with Ops team for related process improvement
oGatekeeping and enforcement of Guardrails and controls
oAdvisory Playbook Adoption
Utilization management
oDrive Timesheet Compliance
oPrepare and publish weekly utilization reports
oTrack F/U of weekly update of low utilization cases
oSupport related governance activities
Delivery Excellence
oOversee delivery health management
oCollaborate with the Delivery Excellence team to analyze client feedback at the project level and ensure follow-up actions are tracked to closure
Deal Quality Assurance
oDQA Program management Rollout DQA Progress tracking continuous improvement of the process
Advisory Capability & Genome
oSupporting Advisory Council as per Charter plan
oSupport creation rollout and adoption of Advisory Playbook
oPrrovide advisory skills support for Genome (weekly calls content review)
Adhoc
oPrepare reviews dashboards and other reporting as required
Qualifications we seek in you!
Minimum Qualifications
Bachelors degree in business Finance Operations or a related field. MBA is a plus.
Relevant years of experience in business operations program/project management or sales/advisory operations in a consulting or professional services environment.
Strong analytical and problem-solving skills with the ability to synthesize information into actionable insights.
Proficiency with reporting tools (Excel Power BI Tableau etc.)
Excellent verbal and written communication skills.
Self-motivated detail-oriented and capable of working in a fast-paced environment with cross-functional teams.
Preferred Qualifications/ Skills
Strong understanding of professional services KPIs (e.g. utilization bookings pipeline revenue metrics)
Prior experience in Advisory/Consulting Operations or similar roles (preferred but not mandatory
Advanced Excel and Power Point Skills
Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Senior Manager
Employment Type
Advisor
