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Job Description
Overview
People. Passion. Pride. This is what has driven our team since 1833.
Since that time we have developed to become a critical partner in the global aviation industry delivering time-critical logistics services at over 300 locations in 65 countries across 6 continents.
But at the heart of our business is our people.
Role Purpose
As a member of the Menzies Aviation Ground Handling team you will be responsible for coordinating and disseminating information concerning flight activity. This individual will also establish and maintain rapport with flight crews pilots passengers ground handlers and customers.
What you will be doing:
- Distribute incoming air traffic information to pilots/ground handlers
- Follow up with updated information as received
- Communicate flight release and fuel load information to appropriate operations
- Maintain lines of communication with line operations and air carriers though the use of two-way radios
- Coordinate with departments in billing for services rendered and compile information for each flight and submit for final bill preparation
- Maintain flight logs and update flight schedules
- Make arrangements for accommodations when flight delays occur
- Handle phone traffic
- Assist in the planning and control of the gate assignment
- Assist with passenger services as required
- Recommend weight and balance preparation in accordance with airline requirements
- Comply with the Stations attendance tardiness standards
Shift: 09:00-17:30
Would you like to see more detail on the accountabilities of the role Please see the following job description for further information.
Safety Security Wellbeing and Compliance:
You will have a responsibility and duty whilst at work to take reasonable care of the health safety and wellbeing of yourself and others in accordance with provided information training and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff all areas of our business there is a potential risk to the health safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
Please see the attached job description for further details on safety security wellbeing & compliance.
What we are looking for:
- Must be 18 years of age or older
- Possess valid US drivers license with a clean driving record
- Pass pre-employment drug screen and all pre-employment testing
- Ability to proficiently read write and speak English
- Must be comfortable lifting 70lbs repetitively
- Must be comfortable working in all weather conditions
- Pass FBI background and obtain US Customs Seal
- Must be available and flexible to work variable shifts including weekends and holidays
- Must have high school diploma GED or six months experience as an Operations Agent
- Excellent communication skills required
- Ability to remain calm and efficient under pressure
- Competent in handling difficult situations
Benefits:
- Full Benefits PTO Health Dental Medical Vision 401K
- Advancement Opportunities to Supervisor and Manager
- Opportunities for Leadership Training Programs
- Uniform Provided
Would you like to see more detail on what we are looking for Please see the following job description for further information.
Diversity
Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex race disability age sexual orientation gender reassignment religion or belief marital status pregnancy and maternity. We strive to create an inclusive working environment where the different knowledge perspectives experiences and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.
Please be aware that as part of our recruitment process we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below if there are any reasonable adjustments to our process that you would like us to consider.
As part of our recruitment process we will always consider how candidates fit with our values which you can learn more about here.
Application Instructions
Is this role ticking all the boxes for you If so please click apply now!
Employment Type
Full-Time
