AWS Infrastructure Services is the world leader in providing a highly reliable scalable low-cost infrastructure platform in the cloud powering hundreds of thousands of businesses in hundreds of countries around the world. As part of the AWS Infrastructure organization Dedicated Infrastructure Planning and Delivery (DIPD) plans and builds secure infrastructure for government customers.
We are seeking an experienced Technical Infrastructure Program Manager in Herndon VA or Seattle WA to help further optimize Capacity.
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This is a Technical Infrastructure Program Manager (TIPM) role responsible for working across the entire AWS Organization to own the planning and forecasting process related to site exits rack retirements and related optimization efforts which establish capacity plans and work across AWS to manage strategic execution while implementing process innovations and improvements to continuously evolve forecasting models. You will conduct modeling and scenario analysis and make data-driven recommendations that inform capacity and capital expenditure decisions and take relevant actions. You will partner with key stakeholders to bridge position changes affecting demand address related short and long-term capacity constraints and write supporting documentation for related capital expenditures. You will drive accountability across the infrastructure organization and develop monitoring mechanisms and escalate any risks to the health of the infrastructure business up thru the organization including executive leadership.
A successful candidate enjoys problem solving is comfortable discovering accessing and working with data from multiple sources is passionate about building and improving highly accurate and robust forecasting and delivery models and is enthusiastic about partnering with other teams across the business to deliver results. They are adept at working with remote partners and stakeholders to deliver novel and sometimes pioneering solutions; building data-driven business cases for supply proposals; identifying assessing and mitigating downstream risk; troubleshooting unforeseen and time-critical planning issues as they arise; and dealing with persistent uncertainty pitfalls and change to meet peculiar and unfamiliar requirements.
This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance.
Up to 15% domestic and international travel may be necessary to assess and maintain working knowledge of the infrastructure and impactful upstream and downstream processes.
Key job responsibilities
Manage near-term (0-2 year) data center capacity and infrastructure including migration coordination inventory management network requirements and resource optimization.
Develop and support long-range planning (0-13 years) for site exits infrastructure transitions and capacity forecasting.
Optimize allocation of data center resources to support growth for US-based AWS ADC contracts.
Streamline reporting benchmark forecasting assumptions and highlight key supportability risks for stakeholders.
Monitor and optimize power and space utilization across facilities.
Analyze planning models to identify risks and opportunities resolving constraints through demand and supply owner negotiation.
Develop and implement scalable processes while identifying and mitigating business risks.
Communicate effectively with diverse stakeholders from operational teams to executive leadership.
About the team
*Why AWS*
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
*Diverse Experiences*
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
*Work/Life Balance*
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
*Inclusive Team Culture*
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences inspire us to never stop embracing our uniqueness.
*Mentorship and Career Growth*
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- BA/BS degree (Preferably in Physics Engineering Finance Business or Mathematics however non-technical degrees will definitely be considered) -OR- 5 years equivalent work experience in capacity planning production planning operations planning or inventory planning or related experience (e.g. forecasting planning optimization etc.)
- Demonstrated project management and analytical skills.
- Working-level knowledge of Excel (Pivot charts VLookUps modeling) and SQL
- Prior experience working in public cloud sector with MBA or other Masters in a related field AND 3 years program or product management
- Strong interest and working knowledge of ML/AI GPU chip roadmaps.
- Excellent written composition and verbal communication skills with experience partnering with stakeholders to develop quantitative and qualitative analysis to solve business problems
- A combination of diplomacy empathy and firm backbone in order to drive stakeholder engagement and buy-in drive sound solutions and deliver results.
- Demonstrated project management skills including managing multiple projects or programs at once in a fast-paced deadline-driven environment and demonstrated ability to engage and influence executive leadership
- Advanced forecast modeling techniques including safety stock optimization and sensitivity analysis
- Proven judgement to make timely defensible decisions with the character to admit when they dont know the answer and the willingness to go out and find it
- Intermediate to advanced knowledge of Excel (macros and HTML embeds) experience with business intelligence and data visualization and reporting tools and intermediate to advanced knowledge of SQL Visual Basic or other programming languages.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114400/year in our lowest geographic market up to $205500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.