SWD Analyst II Infrastructure Services
SWD Analyst II Infrastructure Services
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Job Description
Job Description:
Key Responsibilities:
Monitor SCCM console for client health deployments and compliance status
Assist in deploying software patches and updates to end-user systems
Package test and deploy software applications and patches using SCCM
Manage and support collections boundaries and boundary groups
Perform basic troubleshooting of SCCM client issues
Follow documented SOPs for routine tasks and incident handling
Generate routine reports for compliance software inventory and hardware asset tracking
Maintain and update documentation for standard operating procedures (SOPs) deployment checklists and troubleshooting steps
Participate in change management processes for SCCM-related updates and deployments
Required Skills:
Basic knowledge of SCCM/MECM components and functions
Understanding of Windows OS (Windows 10/11)
Familiarity with software deployment and patching processes
Good troubleshooting skills for desktop and client-related issues
Basic understanding of PowerShell or willingness to learn
Strong communication and customer service skills
Willingness to work in shifts or On-Call if required
At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.
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Required Experience:
IC
Employment Type
Full-Time
