Support Officer (YFSS)

Young Futures Outreach Support Officer (Part Time)

Location:Endurance HouseHiston CambridgeCB24 9ZR

Permanent/part-time position 25 hours per week to be worked Wednesday and Thursday 09:00 17:30 and Friday 09.00 am to 17:00.

An exciting opportunity has arisen to join CHS as a Support Officer in our Young Futures Support Service Team covering several shared houses across Cambridge and South Cambridgeshire.

What youll do

In this varied and interesting role you will provide support and guidance for young people aged 16-25 who would otherwise be homeless. You will assist them to identify and meet their personal goals in areas such as independent living skills coping strategies tenancy sustainment obtaining/maintaining employment education or training and maintaining their physical and mental wellbeing. You will work closely with other agencies to provide comprehensive practical and emotional support. You will be responsive and proactive in meeting the needs of young people meeting them in their homes and in the community. You will also contribute to the delivery of housing management and implement health and safety procedures.

About you

• Able to work creatively to meet the needs of a diverse range of young people.
• Experience advising and supporting young people.
• Able to maintain firm boundaries whilst also working flexibly to meet individual needs.
• Good communication skills verbal written and listening.
• Strong IT and office skills and the ability to maintain office records and write short reports.
• Able to work without close supervision and to make own decisions and prioritise tasks when necessary.
• Able to manage challenging situations when alone.
• A full UK driving licence and use of a car for work purposes is essential.

Our benefits include

• Employee discount scheme (retail leisure gym membership and fitness equipment)
• Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)
• Employee Assistance Programme
• Cycle to work scheme (salary sacrifice)
• One day off a year to volunteer for a charity of your choice
• 30 days holiday increasing to 35 days per annum inclusive of bank holidays (pro rata for part-time staff) depending on length of service
• Holiday purchase scheme- up to 5 days per annum (pro rata for part-time staff)
• Company sick pay
• 58p per mile business mileage allowance
• Refer a friend scheme (250)
• Contributory pension scheme which both you and CHS contribute to
• Enhanced maternity and paternity leave
• Full induction
• Comprehensive free training and development opportunities with paid time off
• Free DBS (for relevant posts)

Please note this position is subject to a clear Enhanced DBS Disclosure. If you are registered with the online DBS Update Service this may expedite your application process.

Closing date for applications:Midnight Friday 10th October 2025

Interviews will be held on: 20th and/or 21st October 2025

For more information or for an informal chat please call and ask to speak toDave Goodier Service Manager.

Founded in 1927 Cambridge Housing Society (CHS) is an independent housing association with over 3000 homes in Cambridge and Cambridgeshire. We are one of only two independent housing associations working just in Cambridgeshire and we are the only one to offer a blend of affordable rented homes specialist supported housing and a range of community support services.

Our Purpose
We are here to enable people to flourish by providing security and creating opportunities through the delivery of high-quality Cambridgeshire based homes with support.