Customer Service Rep Automotive BDC
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Jerrys Auto Group has an available position at our Leesburg Ford location for an energetic Internet / BDC Representative. The continued growth of our group is attributable to the outstanding customer service provided by our BDC Sales Service and Management Team.
This growth requires adding the right people to ensure the continued success of our Sales Department. We are seeking a few select candidates to join our team as valuable members.
Previous online Customer Service or BusinessDevelopment Center (BDC) experience is required
Our Sales Management Team works closely with our Internet / BDC Representatives to ensure the success of every member of the team by providing ongoing one-on-one mentoring coaching and training.
Qualifications:
- Minimum of 1 year of experience in online Customer Service Representative or Business Development Center (BDC) position.
- Automotive dealership experience is not required.
- Superior communication skills both oral and written
- Ability to compose compelling call-to-action emails to drive customer interest in engaging further communications.
- Must be detail-oriented
- A strong email and phone presence is necessary
- Exceptional leadership skills
- Outstanding organizational skills
- Working rotating shifts with some weekend shifts as necessary.
- Ability to stay strong and calm in a stressful environment; must thrive under pressure
WE OFFER:
- A very competitive pay plan
- Ongoing professional training
- Flexible scheduling
- Medical & Dental
- 401(k) Retirement
- Paid Vacation
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Jerry's Auto Group has been in business since 1973. Our Service Department continues to grow rapidly, and we currently have a position available for a Certified...
