Web Specialist

Oakland, CA - USA

Yearly Salary: $ 79235 - 97284

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

The Position

The City of Oakland is an equal opportunity employer that values workforce diversity inclusion and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the citys historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture community and individualism of employees.

Why join the Oakland Public Library

Oakland Public Library (OPL) empowers all people to explore connect and grow. Through our eighteen (18) branches over three hundred dedicated employees serve multiple communities located within the Cities of Oakland Piedmont and Emeryville.

OPL is an indispensable partner in transforming lives through robust equity and diversity initiatives responsive services and unique programming adapted to serve the needs of a multifaceted community. We champion a future filled with joy for all people and our staff actively engages and works in conjunction with various community partners to envision develop and promote our evolving services.

The Community Relations Department manages Oakland Public Librarys brand and external communications. The team oversees the librarys public presence and ensures consistent engaging messaging across a variety of channels. This includes creating and distributing official reports newsletters flyers brochures and other print and digital materials. The department also manages OPLs website social media platforms and graphic design needs for the addition it handles media relations community outreach special events and builds strong connections between the library and the community it serves.

Check out the Oakland Public Librarys website: here!

We are looking for someone who is:

A problem solver:You will need to troubleshoot technical issues and help identify the root cause of a variety of issues including user experience system integrations website performance and patron feedback.
Adaptable:Unexpected problems or outages can happen and develop quickly so you will need to pivot and shift priorities quickly to minimize disruption on the librarys website. You will also need to adapt to emerging web technologies and library trends.
A strong communicator: You will regularly interact with the public to discuss their concerns or complaints about the website. You will need to explain technical issues to non-technical staff and patrons and regularly communicate with your team to ensure everyone stays updated and informed.
Skilled with managing projects:You need to be able to take an idea for a project and see it through to completion by coordinating with the right people clarifying the details and making data-informed decisions about web design placement and graphics.
Efficient with their time: Your work will be deadline-driven and you will need to balance immediate short-term needs with weekly and long-term projects.
Attentive to details: You will need to spot issues or errors manage and update library websites and intranet portals and ensure the librarys website has accurate content.
A team player: You will collaborate with your team and departments across the City to ensure patrons have the correct information and understand the full range of services the library offers.

Read the complete job description by clickinghere.

* Click on the link below to see a video on what its like to work for the City of Oakland! *

Working for the City of Oakland

What you will typically be responsible for:

Designing developing and maintaining OPLs website using a content management system.
Proofreading editing and updating web pages on a daily weekly and monthly basis; Keeping the website up to date identifying errors and making changes in a timely manner.
Consulting with other departments to develop the web page design and obtain accurate information.
Ensuring that the website adheres to OPLs brand guidelines and contains relevant content including the style language and imagery.
Communicating with the public in a friendly and useful way about what services events and resources the library has to offer.

A few reasons you might love this job:

You can be creative try new things and have fun with designing web pages that highlight the librarys services.
You will be a part of a small but dynamic team that focuses on turning ideas into finished results.
You will be serving the community in a meaningful and impactful way by improving access to information about services and resources.
You will have the opportunity to grow by helping to improve and evolve the librarys website.
You will play an important part in the librarys mission to provide equitable access and inclusive digital services.

A few challenges you might face in this job:

You will need to meet strict daily weekly monthly and annual deadlines and balance long-term projects that unfold in between.
You will need to set the standard for the website and maintain consistency when working across different teams departments and groups.
You will need to balance competing needs perspectives and input from many stakeholders including community members library staff and City departments and leadership.
You will need to explore the creative technologies and tools that can be used when working within city government vendors and available resources.
You will need to manage and pull data from multiple databases to deliver a website that is clear accessible and useful for patrons.

Competencies Required:

Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment
Analyzing & Interpreting Data: Drawing meaning and conclusions from quantitative or qualitative data
Attention to Detail:Focusing on the details of work content work steps and final work products
Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
Critical Thinking: Analytically and logically evaluating information propositions and claims
Customer Focus: Attending to the needs and expectations of customers
Design Sense: Creating work products that are functional intuitive and aesthetically pleasing
Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality timely and cost-effective results
Informing:Proactively obtaining and sharing information
Learning Agility: Seeking learning opportunities and applying the lessons to ones work
Oral Communication: Engaging effectively in dialogue
Professional & Technical Expertise:Applying technical subject matter to the job
Reading Comprehension: Understanding and using written information
Using Technology: Working with electronic hardware and software applications
Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace

Minimum Requirements for Application

This recruitment will produce two eligible lists. The restricted list will be for full-time permanent part-time or part-time City and Port of Oakland employees whomaintainemployment for the duration of the recruitment and pass all stages of the recruitment process. The open list will be for all other applicants who pass all stages of the recruitment process.

Any combination of education and experience that is equivalent to the following minimum qualifications may be acceptable:

Education:
AA degree in computer science or related field including coursework in web programming and current web technology.

Experience:
One year of experience in communication arts computer science website development and/or editing or related field.

Desirable Qualifications:

Proficiency in web design and development (HTML CSS JavaScript responsive design)
Experience with content management systems (e.g. Drupal WordPress LibGuides BiblioCommons)
Familiarity with integrating library systems databases and authentication tools
Experience in library services and resources and familiarity with community needs
Experience with user testing and incorporating feedback to make improvements

Supplemental Information

The Recruitment Process:

The City of Oakland works with a Civil Service system. Applicants apply online and HR staff reviews their experience education and training listed on the application against the minimum qualifications listed for each position.

Candidates whodemonstratethat they meet the minimum qualification requirements are then invited toparticipatein an assessment process (or testing) to measure their knowledge skills and abilities in job-related areas.

Candidates who do notdemonstratethat they meet the minimum qualification requirements will have an opportunity to request a final review. Candidates must request a final review within 5 business days of being notified that they did not meet the minimum qualifications.

In the final review candidates may clarify information already provided on their application. Noadditionalwork history education or certifications will be accepted. Any decisions made during this review process will be final.

For this recruitment all qualified applicants will be invited to the structured interview (sometimes referred to as an Oral Exam)(weighted 100%)whichwill be evaluated and rated by subject matter experts.The tentative dateofthe structured interviewis the week of October 20 2025.

Candidates who pass each stage in the process will be placed on an eligible list. Some candidates may receive extra points for example if you are a Veteran with an honorable discharge or if you are a current City of Oakland resident. Ifyoureapplying to a restricted posting and you are eligible as a current City employee you may also receiveadditionalpoints for yourCityservice. Extra points are only applied to passing scores so if you do not pass every element of the testing process you cannot use extra points to pass.

The City of Oakland reserves the right tomodifythe selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract.

Whatsin it for you

Work/Life Balance:37.5-hourwork weeks and a flexible/hybrid remote schedule

15 paid holidays

Vacation:2 weeks per year minimum with the ability toaccruemore depending on public sector years of service

Retirement:CalPERS (California Public Employees Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does notparticipatein Social Security

Health:The City of Oakland pays the full cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem Blue Shield United Health Care and other HMO and PPO plans

Dental:Delta Dental full premium for employees and eligible dependents

Vision:VSP full premium for employees and eligible dependents

Sick leave:Employeesaccrue12 days per year

Deferred Compensation:457(b) pre-tax plan and an after-tax ROTH 401(k)plan

Other benefits include a Flexible Spending Account Wellness Program Employee Assistance Program Tuition Reimbursement Life Insurance up to $200k & Employee Training.

*Benefits describedhereindo notrepresenta contract and may be changed without notice.Additionalinformation can be foundhere:Working for Oakland City of Oakland CA

Applicantsare required to submitcriminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished ina timely manner applicants will not qualify for further consideration and will be removed from the eligible list.

Disaster Service Workers

All employees are designated Disaster Service Workers through state and local law. Employeesare required tocomplete all Disaster Service Worker-related training as assigned and to return to work as orderedin the event ofan emergency.

How to Apply

Apply prior to the closing time of the job announcement and allow at least two to three hours tosubmityour application if you are a new user of the system.APPLICATIONS ARE ACCEPTED ONLINE ONLY.You may apply and view current openings by visiting our employment opportunities webpage at: you do not have access to a computer there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department 150 Frank H. Ogawa Plaza 2nd Floor Oakland CA 94612. Workstations are available during regular business hours (normally10:00 a.m. to4:00 p.m.).

Our online application system is provided byGovernmentJobs. If you have problems while applying online please contactGovernmentJobsLive Applicant Support at between 6:00 AM and 5:00 PM Pacific Time Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at for information; however we are unable to provide technical support for the online application system.For recruitment-specific questions please contact Alanna Butler HR Analystat .

Required Experience:

The PositionThe City of Oakland is an equal opportunity employer that values workforce diversity inclusion and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the citys historical roots and the lives of...