F&B Manager

Position: F&BManager

SUMMARY DESCRIPTION:

Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic F&B Outlet Manager. Are you someone whoispassionateaboutpeopledrivenby purpose andcleverin your approach If so keep on reading!! Here atArlowe strive to create a sense of awe that leaves those we touch wanting more..

The role of the Food & Beverage Manager is to assist and support the Restaurant General Manager(s) in the overall operations of the Food & Beverage outlets.

RESPONSIBILITIES AND AUTHORITIES:

• Always treat guests with courtesy and respect in a variety of situations

• Honesty & Integrity

• Delivers outstanding service and creates memorable experiences.

• Coordinates and multi-tasks job duties in an active environment

SPECIFIC DUTIES:

• Assists Restaurant General Manager(s) in training and developing management and staff.

• Schedules some or all front of house departments.

• Submits and verifies payroll for front of the house staff.

• Develops training documents menu descriptions and service documents for front of house staff.

• Discuss hiring needs with Restaurant General Manager and People Services and assists in the interviewing and hiring process.

• Coordinate interviews with applicants as necessary.

• On boards and creates training programs for new hires.

• Prepare daily and seasonal staff training classes.

• Design and implement new tools and procedures to improve service as necessary.

• Lead pre-shifts daily to make sure staff is aware of all company-wide news HR updates and restaurant menu additions.

• Handle all guest relations issues when guests call ie. chargebacks staff issues lost items etc.

• Ensure that all health department standards are being upheld daily.

• Has awareness and understanding of the restaurant P&L and implements plans to increase profit margin by controlling labor and operating costs.

• Ensures a high level of guest satisfaction and cultivates return business.

• Develops and upholds restaurant standard operating procedures.

• Meets guests and develops relationships to manage the restaurant from a promotional angle.

• Develops and upholds restaurant standard operating procedures.

• Upholds all People Services best practicesas it pertains to coaching counseling disciplinary hiring and terminations.

• Follows and ensures compliance of all Arlo Hotels policies and standard operating procedures as outlined in the Employee Handbook.

• Acts as anambassadorto Arlo Hotels Culture.

REQUIREMENTS:

Certifications:

• Florida Food Handler Manager Certification

Knowledge:

• Minimum two (2) years of experience in F&B Management or similar roles.

Physical Abilities:

• Move Lift Carry Push Pull and Place objects weighing less than or equal to 15 pounds without assistance.

• Reaching overhead and below with the knees including bending twisting pulling and stooping

• Other reasonable responsibilities assigned by Leadership.