Mobile Service Technician
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
We are looking for a Mobile Service Technician to join our growing team! The right candidate will be independent and have a strong service technician background. The day-to-day duties include traveling in the Mobile Service van to customer workplaces and homes to handle basic service needs and recalls.
By working at a Ford dealership you can be a part of a brand that honors the past and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!
Benefits:
- Health Medical and Dental
- 401K Plan
- Paid time off and vacation
- Growth opportunities
- Employee vehicle purchase plans
- Long term job security
Responsibilities:
- Provide an exceptional customer experience to drive loyalty and have a natural disposition to put the customer first
- Engage with many different customers each day and represent the dealership while being calm and responsive
- Organize and prepare for the days appointments and be excellent at time management
- Perform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient manner
- Communicate with the Mobile Service Coordinator Parts Department and Dealer Management regularly to effectively manage production and customer communication
- Accurately document vehicle repairs/work performed on the repair order
- Stay informed of Ford technical bulletins and complete required training
- Able to work occasionally in challenging weather conditions
- Able to drive and maintain a company vehicle responsibly
- Take pride in the role and bring a start-up mentality to growing the business
Qualifications:
- B-level or higher qualifications preferred
- Detail-oriented and organized
- Requires little or no guidance on jobs
- Valid driver license
- ASE/Manufacturer certifications - Ford certifications are desirable but not mandatory
- Service Technician experience preferred
- Strong use of technological devices including tablets
- Must be able to perform physical task and lift up to 100 pounds
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
IC
Key Skills
- Mobile Device Management
- Customer Service
- Mobile Devices
- Retail Sales
- Telephony
- Vehicle Maintenance
- Automotive Diagnostics
- Welding
- IOS
- Soldering
- Sales Support
- Troubleshooting
About Company
This role will mainly be focused on fluid checks and basic maintenance. Typically, a Quick Lube Service Technician will change a vehicle's oil, and other fluid...
