Warehouse Operations Manager

Position Title: Warehouse Operations ManagerLocation: South Hackensack NJ

Lead with Good Purpose

Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years we have built a purpose driven brand through our nearly thirty stores outlets donation centers and e-commerce operations across New York and Northern New Jersey. Our donated goods retail operations (DGR) proudly funds our collective mission to empower individuals with disabilities and other barriers to employment to gain independence through the power of work. If youre a logistics master passionate about innovating with purpose loves a good treasure hunt and want to have positive impact then we want to hear from you! Bonus if youre into maximizing square footage and drawing space utilization plans.

Were on the hunt for our next Warehouse Operations Manager.This individual is responsible for leading the daily operations of our South Hackensack warehouse ensuring production goals are met warehouse processes are streamlined and the team is executing at a high level to support the retail network. This role also oversees the production of salvage programs as well as waste reduction initiatives within the warehouse. The ideal candidate is hands-on data-driven and focused on delivering operational efficiency speed and safety while maximizing the impact of every donation.

The Awesome Things Youll Do

• Oversee day-to-day operations of the South Hackensack warehouse to ensure high efficiency accuracy and productivity
• Execute salvage program within the warehouse ensuring production goals are hit
• Ensure smooth coordination between warehouse operations and the retail network by maintaining accurate timely and consistent inventory flow
• Partner closely with the logistics team to ensure accurate on-time deliveries to retail locations supporting revenue and customer experience
• Manage and schedule warehouse staff based on operational needs while fostering a high-performing mission-driven team culture
• Maintain a strong focus on safety speed and continuous improvement throughout all warehouse functions
• Utilize inventory systems and reporting tools to drive accuracy streamline workflows and support operational decisions
• Apply lean principles and continuous improvement practices to identify inefficiencies and improve warehouse performance
• Ensure all donations are properly sorted processed and utilized to support the organizations mission and minimize waste
• Track performance metrics and production goals ensuring targets are consistently met or exceeded

The Experiences Skills and Perspectives Youll Bring

• 2 years of experience in warehouse operations or logistics; retail or nonprofit warehouse experience preferred
• Hands-on leadership style with a focus on team development accountability and operational excellence
• Experience with inventory management systems and warehouse technologies
• Strong analytical and problem-solving skills with the ability to use data to improve performance
• Knowledge of lean operations continuous improvement and warehouse best practices
• Ability to work in a fast-paced high-volume environment with shifting priorities
• Passion for mission-driven work and maximizing social impact
• Bachelors degree in Business Operations Supply Chain or related field preferred (or equivalent experience)

Our Must Haves

• Proven work ethic with the utmost integrity
• Leads by example and inspires others to do the same
• Understands and can manage safety policies culture and behavior change
• Passionate Empathetic Grounded and Open Minded
• Effective written and verbal communication skills

What We Offer

• Proposed hiring range of $80000 to $88000
• Generous Time off policy to use when you need it
• Health wellness and financial resources to help you achieve our personal goals
• Robust health benefits including medical dental vision parental leaves and company sponsored life insurance
• Retirement matching programs and contributions
• Transit and commuter benefits

You bring the Good in Goodwill

We believe in creating space for everyone to do their best work and have individual and collective impact. We believe in challenging the status quo and setting ambitious goals in the name of doing more good. We believe that being your best self and helping others do the same is how we bring our mission alive. Even if you dont think you meet all the qualifications listed for the job we would love to hear from you!

If you need assistance with your application please reach out to