Care Coordinator (Case Manager)

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profile Job Location:

Santa Monica, CA - USA

profile Hourly Salary: $ 21 - 24
Posted on: 27-09-2025
Vacancies: 1 Vacancy

Job Summary

Are you in search of a role that provides opportunity for growth and encourages career advancementDo you want to save lives and have a positive influence on the communityLook no further than CLAREMATRIX!

Whether you work within the clinical arena or the administrative world. We all work toward our shared mission and uphold the CLAREMATRIX values of:
COMPASSIONTEAMWORKINTEGRITYEMPOWERMENTADAPTABILITY -EQUALITY.If your values align with ours JOIN US!

Why work for CLAREMATRIX
CLAREMATRIX is seeking bright and compassionate leaders to help save lives through recovery! We are a nonprofit organization providing effective and compassionate treatment recovery and prevention services for alcoholism and substance abuse to individuals families and the community.

We offer an engaging mission-driven work environment with excellent benefits and with dedicated colleagues in a dynamic setting utilizing innovative approaches to addiction recovery and mental health treatment.

We recognize our staff as the heart of our organization and seek to provide a generous and competitive benefit package to support our employees well-being. We offer the following:

  • Employer Paid Medical Dental Vision Life/AD&D and LTD insurance
  • Vacation and Sick Leave
  • 11 Paid Holidays (including a birthday holiday)
  • 403(b) Retirement Plan (may be eligible for employer matching up to 6% after the 1st quarter after 90 days of employment)
  • Flexible Spending Account (FSA)


Job Title:Case Manager (Care Coordinator)

Reports to:Program Manager

About CLAREMATRIX:CLAREMATRIX is a nonprofit organization providing effective and compassionate treatment recovery and prevention services for alcoholism and substance abuse to individuals families and the community.

Since1970CLAREMATRIXhasprovidedqualitysubstanceabuseandmentalhealthtreatmenttomen women and children in southern California.

Through programs run by a compassionate committed results-oriented team of counselors therapists and administrators; CLAREMATRIX continues to build its reputation as a leader in Evidence- Based Treatment practices and continues to break new ground in the areas of positive outcomes outreach research and community involvement.

Headquartered in Santa Monica CA CLAREMATRIX maintains 7 facilities in the Southern California region; providing services to participants in a manner consistent with its Core Values: Compassion Teamwork Integrity Empowerment Adaptability and Equality.

Primary Objectives:

The Care Coordinator works with supporting staff on assigned grants and programs within the organization. The Care Coordinator is responsible for using a collaborative and coordinated approach to linking participants with appropriate health and social services to address their specific needs and treatment goals. This role requires that the Care Coordinator is knowledgeable of relevant community resources and effective at communicating with other professionals providers and participants to successfully link participants to services. The role of the Care Coordinator is to offer support services to participants to increase self-efficacy self-advocacy basic life skills coping strategies self-management of biopsychosocial needs benefits and resources and reintegration into the community. This is a full-time position that is 100% devoted to care coordination and case management for grant participants.

Responsibilities:

  • Registration or Certification with a state approved AOD certifying body. Must be registered or certified upon hire.
  • In collaboration with the multi-disciplinary treatment team the Care Coordinator will assess participants to address any problems needs or barriers identified in the areas of: Housing Employment Education/Training Financial Legal Sobriety/Social Support SUD Treatment Family/Social and Medical/Psychiatric.
  • Conduct in-home in-field and on-site assessments and care coordination/linkages
  • Assist the primary counselor with discharge-planning efforts commencing at the time of admission on all assigned participants including housing employment medical/psychiatric financial aftercare etc.
  • Provide participants with high-quality referrals and linkages for necessary resources and services as identified in the Treatment Plan/Problem List playing an active role in reducing barriers and ensuring participants have actual access to needed services.
  • Act as a bridge between health and human service providers to ensure that information is appropriately exchanged and participants are successfully linked to needed resources/services.
  • Coordinate care with other community agencies by assisting participants with eligibility documentation and applications etc. needed to access services/resources.
  • Assist participants with transitions within the SUD system of care referring to higher or lower level of care as appropriate.
  • Follow up with participants to ensure all scheduled appointments and linkages are completed.
  • Collaborate and communicate fully with other team members regarding participant behavior and provides weekly updates of participants progress.
  • Routinely identify new and existing community resources that participants may benefit from.
  • Conduct outreach to the community to develop relationships with other providers and organizations that can benefit program participants in supporting their recovery.
  • Effectively and professionally communicate with participants staff and other service providers through telephone emails letters and progress notes and or reports to the County State and other service providers on behalf of the participant.
  • Provide individual counseling group facilitation and crisis intervention as part of a multi-disciplinary team as needed.
  • Provide regular comprehensive progress note charting in participants electronic health record which documents contacts progress towards identified goals program participation referrals discharge planning and other care coordination activities.
  • Maintain accurate and timely documentation of care coordination or other services provided.
  • Develop and submit accurate reports regarding services delivered clients served outcome of referrals retention rates and other information as needed.
  • Exhibit full knowledge and support of the philosophy and objectives of CLAREMATRIX.
  • Professionally conduct self in areas of dress language attitude and behavior.
  • Fully understands and maintains policies regarding professional ethics.
  • Attend in-service training and relevant educational workshops.
  • Attend all required staff meetings.
  • Additional tasks projects and responsibilities as assigned by the supervisor or designee

Qualifications

  • Registration or Certification with a state approved AOD certifying body. Must be registered or certified upon hire.
  • Passion and desire to work with individuals with a substance use disorder using a compassionate and person-centered approach.
  • One year of experience in social services or related field preferred.
  • Strong oral and written communication skills.
  • Professional manner and appearance.
  • Ability to work independently and within a team.
  • Ability to take direction.
  • Ability to work effectively with diverse groups of clients staff and community members.
  • Organized detail-oriented and a creative problem-solver.
  • Proficient in computer skills and use of Microsoft products such as Outlook Word and Excel.
  • Must have a valid CA drivers license.

PhysicalDemands

While performing the responsibilities of the job the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers to handle or feel. The employee is occasionallyrequiredtostandwalkreachwitharmsandhandsclimborbalanceandtostoopkneel crouch or crawl. The vision abilities required by this job include close vision.

Thesephysicaldemandsarerepresentativeofthephysicalrequirementsnecessaryforanemployeeto successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions.

MedicalHistory:

All employees whose functions require or necessitate contact with clients or food preparation shall complete a health screening report or a health questionnaire. Health screening reports or health will complete at minimum a self-report screening questionnaire.

TBtestistobeconductedunderlicensed medicalsupervisionnotmorethan60calendardaysprior to or 7 calendar days after employment and renewed annually from the date of the last tuberculosis with a known record of tuberculosis or record of positive testing shall not be required to obtain a tuberculosis skin test. Unless there is documentation that the staff completed at least 6 months of preventive therapy the staff shall be required to obtain within 45 calendar days of employment a chest x-ray result and a physicians statement that the incumbent does not have x-ray within the prior 6 months is acceptable. The physicians statement shall be renewed annually.

WorkEnvironment

the responsibilities of the job these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of the job.

Conclusion

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. But this job description is not intended to be an exhaustive list of qualifications skills efforts duties responsibilities or working conditions associated with the position.


CLAREMATRIX is an equal opportunity/affirmative action employer. CLAREMATRIX does not discriminate because of gender sexual orientation race religion age or physical mental or sensory challenges. No qualified applicant will be denied employment sole on the basis of having or not having a prior history of alcoholism or other drug addiction.


M-F Days
40 hours

Required Experience:

Manager

Are you in search of a role that provides opportunity for growth and encourages career advancementDo you want to save lives and have a positive influence on the communityLook no further than CLAREMATRIX!Whether you work within the clinical arena or the administrative world. We all work toward our sh...
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Key Skills

  • Senior Care
  • Hoyer Lift
  • Medical office experience
  • Dementia Care
  • Home Care
  • Nursing
  • Alzheimers Care
  • Administrative Experience
  • Meal Preparation
  • Medication Administration
  • Memory Care
  • Tube Feeding

About Company

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We aim to change the lives of individuals and families and strengthen communities affected by alcohol, substance use, and behavioral health issues by providing proven and effective treatment, education, research, and training.

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